“Love Busy Bins, very easy and reliable. But the consistent price rises in recent times is a point of big frustration and disappointment - especially to loyal customers like myself.
Thank you!”
Hello, thanks for the feedback - glad you find us easy to deal with and reliable.
We have had to raise our prices once a year for the last couple of years due to inflation and the costs that we have to pay to provide the service to you. Disposal costs do increase year on year due to tax, insurance has gone up on our fleet and diesel prices have been through the roof since the Iran War to name just a few examples. We do aim to provide our services for the best value that we can whilst building a viable business.
We will be introducing a new and much improved loyalty scheme over the next couple of months (currently in web development) and hopefully you will feel that it rewards you as a loyal customer. Keep your eyes out.
“Excellent service but as a lady of mature years and disabled I struggle to get the bins onto the street wish they could get them from the garden would help me greatly
Karen”
“The one-off collections are a real help at busy times of the year!!!! Have used several times both, I used to call up but now go on-line and always have had a reliable service”
“Have used busy bins a few times and each time they have turned up on time and done exactly what I’ve paid for, this time however you left my bins over on the next street near the main road! I actually reported them missing to bury council as we had searched everywhere and then luckily before we paid to get more someone from the next street knocked on and told us!”
“I rely on these guys to move what I cannot fit in the bin. They are usually very good.
Just recently, unfortunately, they missed one of my bags that I paid for.
However, I will still continue to rely on them.”
“great job done at fair prices except 1 issue; the bedframe was taken but not the mattress andther eis no option to choose on the website for mattress, so we are left with that and do not know what to do.”
Hello Kevin,
Thanks for the reply and feedback.
If you still have an issue with the mattress please could you call us on 0161 766 3330 and we can book that in for you.
Unfortunately there was a change in regulations and we had to stop doing mattress disposal but we have a new disposal outlet now and we will be able to collect the mattress for you. It's not yet set back up on the website so please do call.
All the best, Josh.
“Would recommend these guys, absolute top draw, the only reason it wasn't a 5 was because they forgot my collection. It was however, swiftly resolved, and collected the day after, ( so it's really a four and a half)”
“Very quick and reliable service , only negative was they left the 3 bins at the end of the back alley from where they were collected instead of being returned to outside property”
“This was a one off 4 bins full of garden waste.
Easy to book
Turned up on the day they allotted
All bins could be mixed contents
But the pricing seems a bit illogical
One man ,empties 4 bins , one visit
Is the same price per bin as
One man making four visits , one bin each visit ?
Suggest 1 bin £10, 2 or more bins £8 each”
Hello,
Thanks for the review.
Just on the point about pricing, if you book one bin the price is £10.99 but for multiple bins you do automatically receive a 10% discount when booking online which does make it more cost effective when it's for one visit.
All the best, Josh
“We had two excellent collections from Busy Bins - our third booking didn't go as smoothly and our bin was never picked up, despite us having received confirmation of the collection. That said, an apology was given and the refund was prompt.”
