Burnhills Reviews

4.9 Rating 5,879 Reviews
99 %
of reviewers recommend Burnhills
4.9
Based on 5,879 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Tell us how Burnhills made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Great product will be buying again
Helpful Report
Posted 4 months ago
Quick Delivery even over the Christmas period. I am very impressed and will be ordering from them again.
Helpful Report
Posted 4 months ago
Excellent item quick delivery
Helpful Report
Posted 4 months ago
Perfect...
Helpful Report
Posted 4 months ago
Very good service at point of sale. Would question the carrier used
Helpful Report
Posted 4 months ago
Competetive pricing, fulfilled order quickly, would use again
Helpful Report
Posted 5 months ago
Excellent staff , excellent customer service
Helpful Report
Posted 5 months ago
Good price, quick delivery.
Helpful Report
Posted 5 months ago
Very speedy delivery, delivered next day. Would recommend and I'll order again, this was my gift to Midland Parrots for all their hard work looking after/rescuing birds & other small animals :)
Helpful Report
Posted 5 months ago
Very fast delivery
Helpful Report
Posted 5 months ago
Great service as always….fast friendly delivery
Helpful Report
Posted 5 months ago
Great prices and fast delivery - what more can you ask for
Helpful Report
Posted 5 months ago
very efficient.
Helpful Report
Posted 5 months ago
Excellent price, quality item and good delivery time. Nothing more needs to be said.
Helpful Report
Posted 5 months ago
Part of shipment sadly arrived damaged, contacted Customer Services with pictures, replacement shipped out Express the same day and arrived 24 hours later, all good. Exemplary Customer Service, wish all retailers were as good as this! Well done Burnhills, highly recommended.
Helpful Report
Posted 5 months ago
It was spot on 100%👍
Helpful Report
Posted 5 months ago
Prompt and efficient service, items properly and securely packed, no issues whatsoever and will now be a "go to" company for similar purchases.
Helpful Report
Posted 5 months ago
Quick service good price
Helpful Report
Posted 5 months ago
We ordered the items we needed online, paid online and when we went to collect them a member of staff helped by putting them in the car as they were quite heavy. All in all a very pleasant shopping experience aided by friendly staff.
Helpful Report
Posted 5 months ago
Ordering was very easy online & delivery was very quick. Amazing all round.
Helpful Report
Posted 5 months ago
Burnhills is rated 4.9 based on 5,879 reviews