Burnhills Reviews

Name: Burnhills
Rating: 4.90

4.9 Rating 6,257 Reviews

99 %

of reviewers recommend Burnhills

4.9

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 23rd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Odered Dog food, requested courier delivery, cost of £20 which I think is high, but when you look at overall cost of 3 bags from anywhere else it is cheaper than rivals. dog food arrived as declared by Burnhills”

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Posted 2 years ago

“Great service arrived on time will use again”

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Posted 2 years ago

“Excellent service with quick delivery time”

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Posted 2 years ago

“Quick delivery great item very happy”

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Posted 2 years ago

“Been using burnhills since a little girl before they relocated, great choice and great staff always willing to help with any thing you need nothing to much for them,”

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Posted 2 years ago

“Got the millet better than what I was expecting as the were large bits of millet and my hamsters love them”

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Posted 2 years ago

“Thank you your service was excellent it arrived on time I'm very happy with the products I will definitely be using your services again and I will recommend you to my friends once again thank you you very much for your service”

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Posted 2 years ago

“Excellent prompt service; delivered the day after the order. Thank you.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“great service, prompt, competitive prices.”

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Posted 2 years ago

“Ordered in a Thursday evening delivered fuss free by Royal Mail on the following Monday. Product I've been struggling to obtain for weeks and approximately £2.00 cheaper than any other supplier. Win win would definitely recommend this company.”

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Posted 2 years ago

“Nell loves them”

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Posted 2 years ago

“Prompt delivery very satisfied customer”

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Posted 2 years ago

“Prompt delivery. Excellent communication and very quickly refunded goods no longer needed. Recommended.”

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Posted 2 years ago

“Excellent service, ordered on line no fuss, delivered in few days, and it’s great quality”

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Posted 2 years ago

“Excellent service with quick delivery . And other companies were charging such more than this company for same product”

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Posted 2 years ago

“The gentleman l spoke to at your office was every helpful, my boots were delivered on time. So if I get on ok with these boots I will order again and recommend to people. Thank you.”

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Posted 2 years ago

“Well packed. Super quick delivery.”

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Posted 2 years ago

“Brilliant and delivery was the next day”

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Posted 2 years ago

“We always purchase Greyhound Maintenance from Burnhills for our retired Greyhounds. Excellent, thank you.”

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Posted 2 years ago

Burnhills is rated 4.9 based on 6,257 reviews