BUNAC Reviews

Name: BUNAC
Address: 5 Richbell Place, London, London
Rating: 4.74

4.7 Rating 609 Reviews

94 %

of reviewers recommend BUNAC

4.7

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About BUNAC:

Founded with mullets and a mission by students in the 60's, BUNAC has been running its legendary Summer Camp USA program since 1972. From coaching soccer to teaching crafts - it’s the chance to turn your passion into a paid job, impact the lives of children and young people, and spend the summer living in epic locations with the best 18-30s you’ve ever met. And because 5% of profits go to our Youth Access Scholarship Fund, you can travel happy knowing that BUNAC works for others too.

Visit Website

Write Your review

Tell us how BUNAC made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BUNAC 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very impressed with my service from Emma on the US team. She was very curt - I felt like I was paining her by asking her questions pertaining to the service this company provides. She answered my questions in a rude manner and cut me off a few times. I have had good interactions with other Bunac team members - this is the first one that made me want to take my business elsewhere. I hesitated before calling Bunac again today as I genuinely did not feel comfortable with the idea of talking to her again. With good reason as I was met with the same deflating attitude from her.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for leaving your feedback on the service you have received recently. Firstly we would like to apologise for the way you felt when trying to retrieve answers to your questions. This is not the impression we want anyone to have when dealing with BUNAC. We can assure you that Emma and the team are devastated that this was your impression and are reaching out to you directly to try and make this right. If there is anything more we can do in the meantime, please do not hesitate to get in touch with me directly at info@bunac.org. We hope to rectify this for you and continue to assist you with your adventures of working abroad. Thanks, Ella @BUNAC

Posted 3 years ago

“I did my first working holiday Australia with Bunac in 2015 where I found them very helpful, they answered all my emails, all my questions & were always polite. I then did my working holiday to Canada with Bunac in 2018 where they were also very helpful. Now when I try to contact them via email they NEVER respond which is so disappointing considering I was a customer of Bunac back in 2015, & 2018. I would go to another company instead such as STA travel but they have closed down, & other companies dealing with working holiday visas are way too expensive & Bunac is more reasonably priced, & as I have been with Bunac twice before I trusted them. It’s so unprofessional not to respond to all the emails I’ve sent. I can’t understand as a company why I am chasing them when I, as a potential customer should be chased by them - isn’t that how business works? Bunac, if you don’t want to help me for whatever odd reason - please just tell me, then I know I will just go else where and look for other alternatives. So disappointing”

Helpful Report

Posted 3 years ago

Good morning Ingerid, apologies for the delayed response we have been closed since Wednesday evening due to the double bank holiday in the UK for the Jubilee celebrations and our business being closed over weekends. I have doubled check both BUNAC inboxes for you this morning and I can not see your email, unfortunately. If you could please forward your questions to info@bunac.org and address the customer experience manager, I would be more than happy to assist you further. Thank you - The BUNAC Team

Posted 3 years ago

“Came over to the UK and BUNAC sponsored the program. I discovered towards the end of my (really awful) internship that the company I was at had lied to the program and as a result also likely violated the conditions under which BUNAC can give out there Visas. I did send an email to them about this (and to there partner, The Intern Group, who were the ones who found the job), and nothing was done. It seems they do not care. I also was told that visa's couldn't be extended, which according to the UK governments website is a bald faced lie. The website is outdated, and I had to email all the documents for my application in as it refused to work for me. Don't trust these guys, they're not well run.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for leaving BUNAC a review of your internship experience. Firstly we are sorry to hear about the experience you found towards the end of your internship. I understand that BUNAC completed a compliance call, which did not flag any issues and all of the monthly check-in with yourself, which we're all ok until the last one. After your concerns were flagged we contacted the Intern Group, who sourced this internship for you, to not only make them aware but to also gain some feedback for you. We can assure you we take these things very seriously and no other internships have been placed here since you have shared your experience. When it comes to extensions, although some visa sponsors may have these rights, here at BUNAC we do not unfortunately. Each sponsor has different rules and regulations around their right to sponsorship and even though we would not be able to extend your visa, we would be able to sponsor you again for another 6 months in the UK, if you were able to find a new employer. We understand that the BUNAC website is currently going through a revamp, so apologies for any technical difficulties you have faced during this time. We are hopeful with the new website launching we will have better success for applicants. If there is anything more I can help you with, please do not hesitate to get back in touch - Ella @BUNAC

Posted 3 years ago

“Way too expensive for the service it actually provides. Not sure what half of my money went towards Only positive is that they respond quickly to my emails”

Helpful Report

Posted 3 years ago

Thank you for leaving your review, we're sorry to hear your dissatisfaction with the costs. We can see that majority of your money paid was directly in line with the visa sponsorship required in order to travel to the USA on a J1, however we would be more than happy to provide you with more of a costs breakdown if you require further details on this. Thank you - Ella@BUNAC

Posted 3 years ago

BUNAC is rated 4.7 based on 609 reviews