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Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
“Prompt delivery and easy to order site.”
Helpful Report
Posted 6 years ago
“very good fast service”
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Posted 6 years ago
“Phoned this morning and still your company has not called back.”
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Posted 6 years ago
Hi, we do advise on the answerphone message to email us as many of our staff are still working from home
Posted 6 years ago
“Simple to order and arrived well packed. Saved a trip to town.”
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Posted 6 years ago
“Very good service fast delivery good prices Perfect!”
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Posted 6 years ago
“Normally its when things don't quite to to plan you find out how good a company is. On that basis, definitely a 5/5 and I'll be using this company again. A problem with the courier and original order was sorted without quibble or any further action on my part once I alerted them and a replacement promptly arrived. Excellent customer service.”
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Posted 6 years ago
“Very good service under these circumstances that we are in”
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Posted 6 years ago
“arrived quick very happy”
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Posted 6 years ago
“Delivery on time”
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Posted 6 years ago
“Very pleased with Building Supplies Direct, a good service and delivery very quickly. Having a bit of an issue with the Blackfriar Jacobean wood dye, which does'nt want to dry hard. Contacted the manufacturer but no reply yet.”
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Posted 6 years ago
“Building Supplies Direct uses DHL for their deliveries. Customers should be warned in advance that their delivery can end up broken, battered at a different address.”
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Posted 6 years ago
This unfortunately does happen with any of the carriers occasionally. It is how we dealt with it that you should be reviewing which as far as I can see was fine
Posted 6 years ago
“Good prices and prompt delivery. Impressed with the notification that my products were back in stock. Great service”
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Posted 6 years ago
“Item on web site not available at the time and a very long wait for delivery”
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Posted 6 years ago
“Wide range of products. Excellent service. Good Communications. Prompt delivery. Well packaged. Recommended.”
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Posted 6 years ago
“fast efficient service”
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Posted 6 years ago
“Easy to deal with, no hassles. It is what is says on tin and arrived speedy and intact. Would certainly use them again and would recommend. Misty Window Repairers”
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Posted 6 years ago
“Quick delivery. Good product.”
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Posted 6 years ago
“I will use this company again. Very good service even in this critical time”
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Posted 6 years ago
“Excellent service.”
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Posted 6 years ago
“Easy to find what I wanted and to order/pay. Delivery was quick. Excellent service.”
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Posted 6 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews