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Build4Less Reviews

4.1 Rating 329 Reviews
76 %
of reviewers recommend Build4Less
4.1
Based on 329 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Build4Less Reviews
I think I may well have died of old age awaiting delivery of this product, I did tell them after waiting two weeks it was too late but no response...... 6 weeks later and following vacating the house, I have no idea if it was ever delivered !!
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Posted 4 years ago
The product arrived quicker than projected. However disconcerting to receive further delivery emails after receiving and installing the product. Fortunately a second delivery did not materialise.
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Posted 4 years ago
Delivered damaged with no packaging to protect. Several times I've tried to get damaged items replaced and just keep getting fobbed off. Go to local builders merchants, you may pay more but at least not damaged.
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Posted 4 years ago
First delivery was 1 sheet short. New sheet dispatched but had been so badly damaged it was unusable gave up at this point & bought replacement locally. Very disappointed.
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Posted 4 years ago
Easy to deal with just a shame been left with bags of plaster I don't need as no returns so £300 out of pocket
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Posted 4 years ago
Fantastic quality. Just what we needed!
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Posted 4 years ago
Great Service and response during testing times, thank you Andy Rogers
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Posted 4 years ago
Excellent service and delivery especially during the coronavirus pandemic as we placed some orders with them and when we had a couple of items lost in transit and broken fair play to the company they sent out replacements. Brilliant will order with them again in the future.
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Posted 4 years ago
Very pleased with how kept me updated with my order and delivery.
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Posted 4 years ago
Delivery of items took over two months. Part of the orders just turned up , no courier to contact, no delivery times. Extremely poor service. Never use them again.
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Posted 4 years ago
Not received 😢
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Posted 4 years ago
Still not received items
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Posted 4 years ago
Very disappointing with this company is an understatement. Place an order for some products which in stock via website and still waiting for 2 weeks now no contact from build4less in relation to information on when the products will be delivered. Sent them an email in regards to cancelling my order and getting a full refund, still awaiting reply to my email. I will be posting other reviews on the outcome of the cancellation of my order plus full refund.
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Posted 4 years ago
Very disappointed with customer services, don’t get a response For a week and didn’t get my order on the date when it was meant to be delivered. still waiting 2 weeks now
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Posted 5 years ago
Bought 8 trellis spikes for a very good price ,Thayer were selling 6 but gave a very good price when I asked for8,paid ,to my surprise delivered 2days later very pleased.
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Posted 5 years ago
Cancelled an incorrect placed order before order was processed, despatched etc, Rubbish to deal with, communication just about zero, refund 30 days, apparently according to their T&C's, Law 14 days??? and then their is upto a £35 admin fee????, if either of them things happen Trading Standards, avoid this company.
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Posted 5 years ago
Does not honour its price match promise - according to Build4less it is an option. Will be reporting to Trading Standards.
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Posted 5 years ago
Let me down for my order and lied to me about delivery date.Very slow to issue a refund
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Posted 5 years ago
first time customer, never heard of them before. Gave them a try and they did not disappoint. Excellent prices and choice. Quick and easy communications with enquires. Overall easily as good as most suppliers and in some cases far superior.
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Posted 5 years ago
I do not wish to wright a review
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Posted 5 years ago
Build4Less is rated 4.1 based on 329 reviews