Build4Less Reviews

Name: Build4Less
Address: 3rd Floor 207 Regent Street, London
Rating: 4.09

4.1 Rating 329 Reviews

76 %

of reviewers recommend Build4Less

4.1

Based on 329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Build4Less 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Very slow communications and delivery, customer services very poor. I won't be using again.”

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Posted 3 years ago

“Product, price, service, excellent.”

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Posted 3 years ago

“Won’t be using this company again. Contacted them on three separate occasions to have the order cancelled but never even received a reply. Customer service is rubbish. So for the sake of a short call or email they have lost a potential ongoing customer.”

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Posted 3 years ago

“Excellant quality product .well wrapped and delivered on time.”

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Posted 3 years ago

“Good quality product delivered at a reasonable price, on time. Happy Shopper!”

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Posted 3 years ago

“Great product for our business building uhuts. Creates a great curve and the ability for us to create an uninterrupted 4 metre long skylight makes thisthe perfect polycarbonate. UV filtering is also really important for longevity and hasn't failed us yet! Buil4less always provides the best of services, fast and no fuss.”

Build4Less 5 star review on 25th September 2021

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Posted 3 years ago

“Great service and delivered on time. I will using this company again in the near future.”

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Posted 3 years ago

“Quick and efficient delivery great prices found a product I could not source from anywhere else. Excellent customer service and helpful staff both by email and on the phone”

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Posted 3 years ago

“Excellent Item!”

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Posted 3 years ago

“The product was exactly what we wanted (chippings for graves). The delivery arrangements were less satisfactory. The Build4Less staff worked very hard to try to arrange a satisfactory delivery but the local delivery contractor 1. Arrived to make the delivery the day before the arranged date, which was very inconvenient as we do not live on site 2) Sent the chippings on a pallet on a lorry with a little truck which the driver said could not operate on grass and was not willing to try, as apparently they have a rule that anything taken off a lorry cannot be put back. We had to reject the delivery and make arrangements with a third party to accommodate the delivery and re-deliver it by tractor to the site agreed with the vicar. So, product 100%, delivery 0%.”

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Posted 3 years ago

“your service is zero recommended.”

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Posted 3 years ago

“Item well packed but thought post and packing cost was quite high”

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Posted 3 years ago

“Delivery was originally a massive let down with the Polycarbonate sheets folded over and effectively ruined. However after reporting this swift replacements that were delivered correctly were with me within a week. Great way to resolve a customer issue. 👌🏼”

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Posted 3 years ago

“Best price, but simply a drop-ship order”

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Posted 3 years ago

“Lovely garden bar .it takes 2 people to erect it over a full day but its a great addition to or garden”

Build4Less 5 star review on 19th July 2021

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Posted 3 years ago

“Very quick to deliver and quality is excellent, def recommend”

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Posted 3 years ago

“Rowlinson 4x3 Oxford shiplap shed. Excellent shed. Good value for money, looks great.”

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Posted 4 years ago

“quick, efficient and top value.”

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Posted 4 years ago

“The product itself was absolutely fine and exactly what was expected. Unfortunately there was a £180 delivery charge which I thought was a bit expensive but none the less I made the order because I needed the materials. After ordering I received a voicemail a couple of days later stating that I must be present on site to unload the joists as the driver isn’t insured. Not the end of the world as my work is flexible but not expected when you are paying that much for delivery. I then endeavoured to find out a date and time for the delivery but I had no luck. After emailing Build4Less I was simply told it’s with our courier so we can’t give you these details. No more information was given until I received a phone call from the driver saying he was outside my house and that he can’t leave the joists without me there. Luckily the driver was kind enough to wait for me to drive the 30 minutes to site. Overall a terrible experience and I won’t be paying that delivery charge ever again.”

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Posted 4 years ago

“My order arrived in a timely manner. I was pleased with the quality of the product. Would de order again.”

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Posted 4 years ago

Build4Less is rated 4.1 based on 329 reviews