Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.79

4.8 Rating 415 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering the skip was a very easy process, I found the call handler to be very helpful and knowledgeable, I found the cost of the skip hire to be very competitive. The skip was delivered by their driver (Terry) very close to the arranged time and positioned the skip in an ideal location to suit my needs, once filled I contacted let them to let know that it was ready for collection it was collected and removed very shortly afterwards. I would have no hesitation recommending this company for any future projects that would require skip hire.”

Helpful Report

Posted 1 year ago

Hi Roy,Thank you so much for your fantastic 5-star rating of Brown Recycling Limited! We truly appreciate your feedback and recommendation. We are thrilled to hear that ordering the skip was an easy process and that you found our call handler to be helpful and knowledgeable. At Brown Recycling Limited, we strive to provide top-notch customer service and it warms our hearts to know that we achieved that with you. We are also delighted to hear that you found our skip hire cost to be competitive. We understand the importance of providing value for money, and we're glad we were able to meet your expectations. Moreover, it's wonderful to hear that our driver, Terry, delivered the skip close to the arranged time and in an ideal location for you. We take pride in our prompt and efficient service, so it's great to know that Terry lived up to our high standards. Lastly, we're thrilled to hear that the collection process went smoothly and that the skip was removed shortly after you contacted us. Customer satisfaction is our number one priority, and we're over the moon to know that we exceeded your expectations in this regard. Thank you once again for choosing Brown Recycling Limited and for taking the time to share your positive experience. We look forward to serving you again for any future projects that require skip hire.

Posted 1 year ago

“Very friendly staff everything was well explained on loading procedure including all the health safety rules Smashing sure we collect from there quite regularly”

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Posted 23 hours ago

“Been sorted (by Mark) smooth and quick. 👍”

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Posted 1 day ago

“Mark on weighbridge very polite, helpful and professional. No issues. All good.”

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Posted 3 days ago

“1st time on site 30/12/25.. Mark on weighbridge was Bang on, nice to have a rattle with & the gent at the bailing plant was Bang on to. Watched on to loading ramp with no hassle... All in all no problemo what so ever 👍👍👌👌”

Helpful Report

Posted 1 week ago

Hi Stuart, Thank you for taking the time to share your fantastic 5-star review with us! We really appreciate it and we will sure be passing this onto our employees. We hope to see you soon again! Kind regards, The Brown Recycling Team

Posted 1 week ago

“Good bunch of lads loaded quickly.”

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Posted 3 weeks ago

Thank you for sharing your 5-star review with us! Kind regards, The Brown Recycling Team

Posted 2 weeks ago

“Cole was quick and efficient at loading the truck. Polite young man”

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Posted 3 weeks ago

Hi Phil, Thank you for your 5-star review, we really appreciate it! We will sure be passing this onto Cole. Kind regards, The Brown Recycling Team

Posted 2 weeks ago

“Collect hardcore from brown's recycling. Shovel driver(cole). Very professional and knows exactly what he's doing. Loads always safe and tidy. He has my 5 stars”

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Posted 3 weeks ago

Hi Graham, Thank you for taking the time to share your 5-star review with us! We will sure be passing this onto Cole. Kind regards, The Brown Recycling Team

Posted 3 weeks ago

“Reliable service and very nice, polite and careful drivers, Alan always looks after us”

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Posted 1 month ago

Thank you for your fantastic 5-star review, we really appreciate it and we will sure be passing it onto Alan! Kind regards The Brown Recycling Team

Posted 1 month ago

“Wonderful local company whom I've used several times and will do again as needed. Competitive pricing and amazing service”

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Posted 2 months ago

Hi Kate, Thank you for taking the time to share your 5-star review, we really appreciate it! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Always really great service from Browns they’re all really helpful and friendly and always quick to fix any issues, Paul helped us out today did a top job”

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Posted 2 months ago

Hi Ed, Thank you for the fantastic 5-star review - we will sure be passing this onto Paul! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Been coming here on and off over a year or so to get my 40ft containers loaded, Shaggy and Jack are always pleasant to talk to and proper helpful with the tricky blindside reverse onto the bay. Top blokes”

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Posted 2 months ago

Hi Marcus, Thank you for sharing your great review, really appreciate it! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Shaggy is a fantastic fella Always willing to help Easy to understand Great banksman Makes the job collecting waste a pleasure.”

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Posted 2 months ago

Hi Harvey, We really appreciate you taking the time to share this fantastic review, we will sure be passing it onto Paul! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Shaggy and jack were very helpful from start to finish friendly from the get go. Banks man you straight on to bay with clear instructions”

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Posted 2 months ago

Thank you for this fantastic 5-star review, we really appreciate it!

Posted 2 months ago

“Banks man/ loader shaggy very helpful”

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Posted 2 months ago

Thank you for sharing your 5-star review!

Posted 2 months ago

“Very pleased helpful and polite and a quick turnaround soon loaded and on my way. Stave Clarke and Hannah were very helpful”

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Posted 2 months ago

Thank you for the fantastic 5-star review! We really appreciate it!

Posted 2 months ago

“Keith was brilliant! Very helpful, quick and efficient.”

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Posted 2 months ago

Thank you for your 5-star review - we will sure be passing this onto Keith! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Shaggy and Jack very helpful”

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Posted 2 months ago

Hi Hubert, Thank you for your 5-star review! We will sure be passing this onto Paul (Shaggy) and Jack! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Shaggy and jack got me in and out nice a quickly Another hgv driver told me that the bay was hard to reverse onto but these guys made it a breeze”

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Posted 2 months ago

Hi Arryn, Thank you for your great review - we really appreciate the feedback! We will sure be passing this onto Paul (Shaggy) and Jack! Kind regards, The Brown Recycling Team

Posted 2 months ago

“Lee B. Who delivered our skip was on time, polite and extremely helpful- job number was 2114046.”

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Posted 2 months ago

Thank you for your 5-star review! We will sure be passing this onto Lee! Kind regards, The Brown Recycling Limited

Posted 2 months ago

“Shaggy is very help me when reverse and very. Friendly”

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Posted 3 months ago

Brown Recycling Limited is rated 4.8 based on 415 reviews