Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.79

4.8 Rating 408 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently worked on a large job for Stephanie Little for Brown recycling, a very professional and hard working person in a decent well ran company, I would recommend Steph and Browns to anyone who has waste for disposal”

Helpful Report

Posted 2 months ago

Hi Paul, Thank you for your amazing 5-star review! We’re thrilled to hear you had such a positive experience working with Stephanie. Your recommendation means a lot to us, and we appreciate your kind words about our team! Best regards, Team Brown Recycling Limited

Posted 2 months ago

“Brown Recycling have serviced our site for several years and continue to provide an excellent service. This is backed up by the on going support from our key account manager Georgina Murfin, who is always on hand to deal with any issues or concerns to guarantee the excellent service that we receive.”

Helpful Report

Posted 2 months ago

Hi Carl, Thank you for your wonderful 5-star review! We're delighted to hear that you’ve had such a positive experience with our services over the years and that Georgina has been there to support you. We truly appreciate your continued partnership! Warm regards, Team Brown Recycling Limited

Posted 2 months ago

“I came to tip cardboard, Sam helps me Well done Sam Thank”

Helpful Report

Posted 2 months ago

Hi Ananda, Thank you for your fantastic review! We're thrilled to hear that Sam was able to assist you with your cardboard tipping. We'll make sure to pass on your kind words to him! Thanks once again, and we look forward to seeing you again soon! Best wishes, Team Brown Recycling

Posted 2 months ago

“Sam help me so much”

Helpful Report

Posted 2 months ago

Thanks for the great 5 star review! If you do remember what department Sam is in then please feel free to update this review or drop us an email, it's always good to pass on the great feedback to our team members! Thank you, The Brown Recycling Team

Posted 2 months ago

“I am happy with their setvice”

Helpful Report

Posted 2 months ago

Hi Sooriya Thank you for your feedback, we are glad to hear that you've been happy with our service. Kind regards, The Brown Recycling Team

Posted 2 months ago

“One of the most professional recycling companies that I have collected from. It must be one of the cleanest too. The staff are all helpful, unlike some other sites that I’ve had the misfortune to collect from. The man on the weigh bridge was very informative.”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you for sharing your positive feedback, we will sure be passing this into our Weighbridge Operator! We hope to see you soon again. Thank you, The Brown Recycling Team

Posted 2 months ago

Helpful Report

Posted 2 months ago

Hi Robert, Thank you for sharing your positive feedback, we will sure be passing this into our Weighbridge Operator! We hope to see you soon again. Thank you, The Brown Recycling Team

Posted 2 months ago

“Im unable to delete my previous annonymous review of 1 star so I wanted to come back on here to say my issues have been addressed and im satisfied with that resolution. Over 8 years they collected our business waste, never an issue and never had to worry about failed collections, was able to ugrade to larger bins at peak times then change to smaller, over the years ive recomended them to many local business'. Meg”

Helpful Report

Posted 7 months ago

Hi Meg, Thank you for updating your review and sharing your positive experience with us! We're delighted to hear that your previous issues have been resolved to your satisfaction. It truly means a lot to us that you've relied on our services for over 8 years without any concerns. We're also grateful for your recommendation to other local businesses—word of mouth is incredibly important to us. Your continued trust makes all the difference! If there's anything more we can do for you, please don't hesitate to reach out. We look forward to continuing our partnership! Best regards, Brown Recycling Limited

Posted 6 months ago

“used for 8 years can reccomend”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced at the end of your contract. It is disheartening to hear that our service did not meet your expectations, especially after eight years of business together. We regret that the skip delivery issue caused frustration and that our communication fell short during this period. Your concerns regarding the end of the contract and the lack of acknowledgment are taken very seriously. Our team are currently looking into the issues that you have raised and will be in touch with you over the phone to discuss further.

Posted 7 months ago

“Great to do business with, good communication, and Very professional service from Danielle and Terry Thankyou”

Helpful Report

Posted 7 months ago

Hi John, Thank you for your amazing 5-star review of Brown Recycling Limited! We're thrilled to hear that you had a great experience working with Danielle and Terry. Good communication and professionalism are what we strive for, and it’s wonderful to know that we met your expectations. Your kind words are truly appreciated, and we look forward to continuing to serve you in the future! Best regards, Brown Recycling Limited

Posted 7 months ago

“Good service delivered on time helpful and positioned perfectly.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your wonderful 5-star review of Brown Recycling Limited! We’re so pleased to hear that you received good service, delivered on time, and that everything was positioned perfectly for you. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. Thanks again for choosing Brown Recycling Limited. We look forward to serving you in the future! Best regards, Brown Recycling Limited

Posted 7 months ago

“Excellent service from Terry”

Helpful Report

Posted 8 months ago

Hi there, Thank you so much for your fantastic 5-star review of Brown Recycling Limited! We’re delighted to hear that you experienced excellent service from Terry. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to him. Thanks again for choosing Brown Recycling Limited. We look forward to assisting you in the future! Best regards, Brown Recycling Limited

Posted 7 months ago

“Terry was great”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your wonderful 5-star review of Brown Recycling Limited! We’re so glad to hear that Terry made a great impression on you. We’ll be sure to share your praise with Terry! Thanks again for choosing Brown Recycling Limited. We look forward to assisting you in the future! Best regards, Brown Recycling Limited

Posted 7 months ago

“Skip arrived at the agreed time and Terry was extremely helpful and accommodating.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your fantastic 5-star review of Brown Recycling Limited! We’re thrilled to hear that your skip arrived on time and that Terry was so helpful and accommodating during your experience. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team to keep up the great work. We'll be sure to share your kind words with Terry! Thanks once again for choosing Brown Recycling Limited. We can’t wait to assist you again in the future! Best regards, Brown Recycling Limited

Posted 7 months ago

“Terry was really friendly and helpful. Great service”

Helpful Report

Posted 8 months ago

Hi there, Thank you for the glowing 5-star review of Brown Recycling Limited! We’re thrilled to hear that Terry made such a positive impression with his friendliness and helpfulness. Your feedback truly motivates our team to keep providing exceptional service. We’ll make sure Terry knows about your kind words! Thanks once again for choosing Brown Recycling Limited. We look forward to serving you again soon! Best regards, Brown Recycling Limited

Posted 8 months ago

“Terry came and delivered the slip with his colleague. We popped out for a second and Terry very kindly waited for us to get back. Very friendly. 100% recommend!”

Helpful Report

Posted 8 months ago

Hi Chloe, Thank you so much for your fantastic 5-star review of Brown Recycling Limited! We’re delighted to hear that Terry and his colleague provided you with such friendly and accommodating service while delivering the slip. Your recommendation means the world to us and inspires our team to keep delivering top-notch service. We’ll be sure to pass along your kind words to Terry! Thanks once again for choosing Brown Recycling Limited. We look forward to serving you again soon! Best regards, Brown Recycling Limited

Posted 8 months ago

“Another great pick up and drop off by Terry, thanks again!”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your wonderful 5-star review of Brown Recycling Limited! We're so pleased to hear that Terry provided you with another great pick up and drop off experience. Your appreciation means a lot to us and encourages our team to continue delivering excellent service every time. We’ll make sure to pass along your thanks to Terry! Thanks once again for choosing Brown Recycling Limited. We look forward to serving you again soon! Best regards, Brown Recycling Limited

Posted 8 months ago

“Had our business skip emptied by Terry this morning, excellent service by this driver and all your the ones who come on site”

Helpful Report

Posted 9 months ago

Hello, Thank you so much for your fantastic 5-star review of Brown Recycling Limited! We're thrilled to hear that Terry provided you with excellent service while emptying your business skip. Your kind words truly motivate our team to continue delivering outstanding service on site. We'll be sure to share your appreciation with Terry and the entire team! Thanks once again for choosing Brown Recycling Limited. We can’t wait to assist you again in the future! Best regards, Brown Recycling Limited

Posted 9 months ago

“Great service from Terry and a lady (not sure name), put mat down for me before placing skip. Very helpful.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your wonderful 5-star review of Brown Recycling Limited! We’re so glad to hear that Terry and our team member provided you with great service, including putting down the mat before placing your skip. Your kind words about their helpfulness mean a lot to us and motivate our team to keep up the good work. We’ll make sure to pass on your appreciation to both Terry and the lovely lady who assisted you! Thanks once again for choosing Brown Recycling Limited. We can’t wait to help you again in the future! Best regards, Brown Recycling Limited

Posted 9 months ago

“had a WWL and the driver Terry was more than helpfull, he went above and beyond helping me load the skip despite it being on the second floor of flats. dont think i would have finished the job if it wasnt for him. Cheers Terry”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for your fantastic 5-star review of Brown Recycling Limited! We’re thrilled to hear that Terry was able to go above and beyond to help you load the skip, especially with the challenges of being on the second floor. Your kind words truly mean a lot to us and motivate our team to keep delivering outstanding service. We will definitely pass on your appreciation to Terry! Thanks again for choosing Brown Recycling Limited. We can’t wait to assist you again in the future! Best regards, Brown Recycling Limited

Posted 9 months ago

Brown Recycling Limited is rated 4.8 based on 408 reviews