Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.77

4.8 Rating 382 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 382 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

Write Your review

Tell us how Brown Recycling Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi shaggy and jack really nice helped me to put my container on bay very gently and properly. Cheers for your help”

Helpful Report

Posted 2 days ago

Thank you for taking the time to share your review! If you could let us know your company's name or your name then we will make sure to pass this onto the team. Kind regards, The Brown Recycling Team

Posted 1 day ago

“Dealt with Chris today on our Honda Cobridge site. Nice bloke and made sure we had plenty of access before he left 👍🏻👍🏻”

Helpful Report

Posted 3 days ago

Hi Steve Thank you for the fantastic 5-star review, we will sure be passing this onto Alan! Kind regards, The Brown Recycling Team

Posted 1 day ago

“My business waste is always collected on a set day. The drivers are always exceptionally polite & professional. The one we have at the minute is Alan, who is always pleasant, and gives us a wave. Thank you Browns foe exceptional service. Birthday Greetings ST86AW”

Helpful Report

Posted 5 days ago

Hi Pat, Thank you so much for your kind words! We're delighted to hear that you found Alan's service professional and polite. It's our priority to ensure that nothing is too much trouble for our customers, and it's great to know that we met your expectations. We truly appreciate your feedback! Kind regards, The Brown Recycling Team

Posted 5 days ago

“All the staff I came into contact with were helpful polite and gave help when needed, you should be proud of your work environment and staff, safe clean place to collect from”

Helpful Report

Posted 1 week ago

Hi Jon, Thank you so much for your kind words! We're delighted to hear that you found our team helpful and patient. We truly appreciate your feedback! Kind regards, The Brown Recycling Team

Posted 3 days ago

“All the staff I came into contact with were helpful polite and gave help when needed, you should be proud of your work environment and staff, safe clean place to collect from”

Helpful Report

Posted 1 week ago

Hi Jon, Thank you so much for your kind words! We're delighted to hear that you found our team helpful and patient. We truly appreciate your feedback! Kind regards, The Brown Recycling Team

Posted 5 days ago

“Genuinely helpful and patient guy. Nothing was too much trouble.”

Helpful Report

Posted 1 week ago

Hi Darren, Thank you so much for your kind words! We're delighted to hear that you found our team helpful and patient. It's our priority to ensure that nothing is too much trouble for our customers, and it's great to know that we met your expectations. We truly appreciate your feedback! Warm regards, Team Brown Recycling Limited

Posted 1 week ago

“Great service every time they empty the bins for us. Excellent service. Alan is always very friendly and helpful. Always on time and very reliable. Would definitely recommend. Best wishes Whittaker and Biggs Team”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that our service consistently meets your expectations. Alan and the team work hard to ensure everything runs smoothly, and it’s great to know that their friendliness and reliability have made a positive impact on your experience. Your recommendation means the world to us! Looking forward to continuing our great partnership! Best wishes, Team Brown Recycling Limited

Posted 1 week ago

“Im a class 1 container driver & everytime I get the job for browns recycling it brings a smile to my face because these guys are very professional & polite they really look after the drivers ... mark on the weighbridge knows exactly what hes doing his customer service is spot on very quick and efficient ... Shaggy & Jack on the loading yard are fantastic your a credit to the company lads thank you for making my experience at browns one to remember I really really enjoy it here”

Helpful Report

Posted 1 week ago

Hi Aaron, Thank you for sharing such fantastic feedback! We're overjoyed to hear that your experience with Brown Recycling brings you joy. Our team strive to provide top-notch service and create a positive environment for our drivers. It's great to know that their professionalism and friendliness made a lasting impression on you! We appreciate your kind words and look forward to seeing you again soon! Warm regards, Team Brown Recycling Limited

Posted 1 week ago

“The bin collection team are always reliable and do a fantastic job. They turn up on time, work quickly, and always leave the area neat and tidy. Even in bad weather, they still do their rounds with a positive attitude. It’s one of those services you don’t always notice until you realise how smoothly they keep everything running. Really appreciate their hard work—it makes a big difference. Thanks Jason M & his team. Smokers choice UK Ltd”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your incredible feedback! We're thrilled to hear that our bin collection team consistently meets your expectations, even in challenging weather. It's always our goal to keep everything running smoothly, and it’s wonderful to know their hard work is making a difference for you. We truly appreciate your recognition and support! Best wishes, Team Brown Recycling Limited

Posted 1 week ago

“The guys loading the containers in Nevada 2, Jack and Shaggy are top lads. Friendly, helpful and a credit to your company. Everything a driver wants instead of the usual'what do you want' brigade! Thanks lads much appreciated Pete BCD Driver”

Helpful Report

Posted 1 week ago

Hi Pete, Thank you for the fantastic review! We’re delighted to hear that we made your experience so enjoyable. Our team takes pride in providing friendly and helpful service, and it’s great to know they hit the mark with you! Looking forward to seeing you again soon! Best wishes, Team Brown Recycling Limited

Posted 1 week ago

“Excellent service. Rob empties our two sumo bins every other Friday at BS Marson’s Bodyshop. Always arrives at the same time and gets the job done hasel free.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your wonderful review! We're glad to hear that Rob is doing a great job with your bins and making the process hassle-free. It’s our pleasure to provide consistent and reliable service! Warm wishes, Team Brown Recycling Limited

Posted 1 week ago

“Excellent service, friendly team and fast response. Would definitely recommend, Thank you”

Helpful Report

Posted 2 weeks ago

Thank you for sharing this fantastic review - we really appreciate it!

Posted 2 weeks ago

“Called today with a 40ft container to collected scrap waste. Drove into the yard and onto the weighbridge . Everything is clearly sign posted and entered the office to be greeted by 2 jolly chaps Mark & Jack. Exchanged plenty of good old fashioned banter which is so refreshing from a miserable grunt from the office staff at other places. Mark proceeded to explain all of the site rules and where I was collecting from ( down the road) . Showed me a map and what to expect - perfect. Gave me a camera ( I was tempted to take a couple of selfies but managed to contain my enthusiasm and behave ) and headed off to the other yard. Here I was met by a lovely gentleman who they call “Shaggy”. You have to reverse off the road and blindside onto the ramp under the full supervision of Shaggy and I managed it without any dramas . Loading takes approximately 40 mins , paperwork added and back to the first yard to be weighed and dispatched. 10/10 to all the staff , great team , very friendly and helpful , look forward to my next collection 🥇⭐️⭐️⭐️⭐️⭐️. Nicky”

Helpful Report

Posted 2 weeks ago

Hi Nicky, Thank you for the fantastic 5-star review! We’re thrilled to hear about your positive experience with Mark, Jack, and Shaggy (Paul). It's great to hear that our team was helpful and made your loading process hassle-free along with some friendly banter. We appreciate your kind words and look forward to your next collection with us! Kind regards, The Brown Recycling Team

Posted 2 weeks ago

“Very good service”

Helpful Report

Posted 2 weeks ago

Thank you for the positive feedback!

Posted 2 weeks ago

“I have recently worked on a large job for Stephanie Little for Brown recycling, a very professional and hard working person in a decent well ran company, I would recommend Steph and Browns to anyone who has waste for disposal”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you for your amazing 5-star review! We’re thrilled to hear you had such a positive experience working with Stephanie. Your recommendation means a lot to us, and we appreciate your kind words about our team! Best regards, Team Brown Recycling Limited

Posted 2 weeks ago

“Brown Recycling have serviced our site for several years and continue to provide an excellent service. This is backed up by the on going support from our key account manager Georgina Murfin, who is always on hand to deal with any issues or concerns to guarantee the excellent service that we receive.”

Helpful Report

Posted 3 weeks ago

Hi Carl, Thank you for your wonderful 5-star review! We're delighted to hear that you’ve had such a positive experience with our services over the years and that Georgina has been there to support you. We truly appreciate your continued partnership! Warm regards, Team Brown Recycling Limited

Posted 3 weeks ago

“I came to tip cardboard, Sam helps me Well done Sam Thank”

Helpful Report

Posted 1 month ago

Hi Ananda, Thank you for your fantastic review! We're thrilled to hear that Sam was able to assist you with your cardboard tipping. We'll make sure to pass on your kind words to him! Thanks once again, and we look forward to seeing you again soon! Best wishes, Team Brown Recycling

Posted 4 weeks ago

“Sam help me so much”

Helpful Report

Posted 1 month ago

Thanks for the great 5 star review! If you do remember what department Sam is in then please feel free to update this review or drop us an email, it's always good to pass on the great feedback to our team members! Thank you, The Brown Recycling Team

Posted 1 month ago

“I am happy with their setvice”

Helpful Report

Posted 1 month ago

Hi Sooriya Thank you for your feedback, we are glad to hear that you've been happy with our service. Kind regards, The Brown Recycling Team

Posted 1 month ago

“One of the most professional recycling companies that I have collected from. It must be one of the cleanest too. The staff are all helpful, unlike some other sites that I’ve had the misfortune to collect from. The man on the weigh bridge was very informative.”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for sharing your positive feedback, we will sure be passing this into our Weighbridge Operator! We hope to see you soon again. Thank you, The Brown Recycling Team

Posted 1 month ago

Brown Recycling Limited is rated 4.8 based on 382 reviews