“I've ordered some timber online hoping to get it ready by the time I get to the place. But it appeared I have to wait for the message that it is ready for the collection. It took 2 days... So in my particular case it would be quicker to just drop by and order in store.... Which make no sense.”
“The online help pre-ordering was excellent, but having been told my item was in stock I had a phone call en-route to collect to say stock had to be transferred from another location. ON the day I collected there was a long wait to have my order picked.”
