Breakdown Assist Reviews

Name: Breakdown Assist
Rating: 4.63

4.6 Rating 1,060 Reviews

100 %

of reviewers recommend Breakdown Assist

Company Reviews

Metrics

Info

4.6

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Breakdown Assist:

Breakdown Assist is a trading style of QDOS Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. We have been trading since 2007 as an Insurance Intermediary, and started selling insurance directly to the public over the internet in February 2011.

Visit Website

Phone:

0800 112 4505

Email:

enquiries@qdosinsurance.co.uk

Breakdown Assist 4 star review on 27th January 2019

Peter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Internet details clear . Good communication. Had no need to call them but initial contact was good . Be aware though that if you have a problem with your wheel you may not be totally covered. Newer cars do not have a spare wheel. Read the small print. Would recommend . I think most road side recovery are the same.”

Helpful Report

“Very easy yo buy the insurance and at a reasonable price too. I have not yet had any reason to use the breakdown service, thankfully; but it is great having the reassurance that it is there in case I do need it.”

Helpful Report

“I saved over £150 from my renewal quote from my current breakdown provider, and found the service available and cover remained the same and I would highly recommend Breakdown Assist.”

Helpful Report

“Excellent Service, no problems at all - very happy - thank you”

Helpful Report

“I found the options clearly stated and I was able to select which package I felt met my needs best. The payment on line went through reasonable well. I was however confused by the different names being used. Once the transaction had gone through, I was not 100% sure that it had been processed correctly and I was unable to find any reference to my policy in an email. I became concerned when my documents had not arrived within a couple of days. I had no prof at all to confirm that the transaction had been successful. I decided to pick up the phone to find out what was happening about my policy documentation. The gentleman who responded to my telephone query explained about the delay and assured me that my policy had been processed and that I wold soon be receiving my documents. I have since received the policy in full. With regard to the online service, I really liked the layout of your options. I was able to select a personal tailor-made package. Thank you for the printed policy. I have a copy of the contact information in my car just in case I need to call upon you should I breakdown. Hopefully this will never be necessary . Thank you.”

Helpful Report

“All the checking and booking was straight forward with a good price. As the saying goes, "The proof of the pudding is in the eating," so the real test will come if we have to ask for a call out, which, of course, I hope we don't have to do. David Bedford.”

Helpful Report

“I had particular requirements and not all sites gave the information regarding cover and exclusions as your site provided, so it made my decision easier.”

Helpful Report

“I was happy with the way your operative dealt with my enquiry. She explained fully your product in case of breakdown. I am happy with the quote and have gone ahead.”

Helpful Report

“Although I have not had to use the services of Breakdown Assist, I found the cover was just what I needed at a reasonable price.”

Helpful Report

“Needed breakdown cover, reviewed numerous alternatives and found this company more than met my needs.”

Helpful Report

“as yet I have had no problems but not used the service. hopefully will not require it.”

Helpful Report

“Very competitive price.”

Helpful Report

“Easy to use web site and competitive rates, particularly for me as a caravan and trailer tower.”

Helpful Report

“Ten out of ten”

Helpful Report

“Website easy to navigate/choose what I wanted. Very competitive pricing, I only hope that if I breakdown then that part of the deal is as good.”

Helpful Report

“Great price, cover and easy to purchase”

Helpful Report

“I can say from experience, Breakdown Assist provides a very good service. Our car broke down while we were on holiday in France. It was the evening before we were due to make the hour and a half drive to the Ferry terminal for the journey home, so it was a worrying time. I called Breakdown Assist at 7pm to give them our details. At 7.45pm, they called me back to say a recovery vehicle was on it's way to help. At 8.30pm, the problem had been located. By 10pm, the car was repaired and roadworthy and we were able to make the journey home. Breakdown Assist kept in touch the whole time. I'm so glad we took out cover with them.”

Helpful Report

“very pleased with the service i got when i telephoned a member of staff very helpful and polite”