Breakdown Assist Reviews

4.63 Rating 1,060 Reviews
97 %
of reviewers recommend Breakdown Assist
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.35 out of 5
Read Breakdown Assist Reviews

About Breakdown Assist:

Breakdown Assist is a trading style of QDOS Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. We have been trading since 2007 as an Insurance Intermediary, and started selling insurance directly to the public over the internet in February 2011.

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Phone:

0800 112 4505

Email:

enquiries@qdosinsurance.co.uk

Anonymous
Anonymous  // 01/01/2019
quick and easily done, though I hope to never need the service!
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Very easy to use and set up.No Worries
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Easy to understand and sort out especially for a person of mature years, thank you.
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Been with breakdown a couple of years and they provided a very good service when my daughters car broke down took us to a garage near home very good service
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Easy to use their renewal page.
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Competitive price, good service from a friendly mechanic.
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Renewing my membership was easy over the phone. What wasn't so easy was explaining a problem I had with my car last year to one of your colleagues with a poor command of English. Help came eventually, once he located the Humber Bridge and the A15 and we continued our journey, but it was less than a satisfactory experience.
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All good easy simple questions . Shame you need to but 72 or 48 hours before you travel abroad .
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Breakdown assist I found to be quick and efficient
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I can only say they are good value for money, a lot cheaper than other breakdown companies, I have never had to use them yet though, so can’t say any more than that.
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second year using breakdown assist with two vehicles not had to call them out yet but a lot cheaper than the aa whom i have been with for years Paul Sheppard
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On the whole very good. Except being charged an admin fee for changing an address where I have done all the work, a common rip-off used by the insurance industry but a rip-off all the same!
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Very simple to cover myself.
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very good service when i broke down , but customer services were not good as to begin with the man i called at the centre said i did not have break down assistance , even though i gave him all my details he said he could not find it and to ring customer services . i called 2 different departments on the system and left 2 messages for them to call back OF WHICH TO THIS DAY THEY NEVER EVER DID . so i called back break down and got a different gentleman and he found my policy in a click of a finger and then the break down van was with me within an hr so that was good , but the beginning of the call was a lot of worry and hassell especially when you do have a policy and your told you dont
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I have.n't had to use you yet but signing up was quick and easy
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So far can't really do a full review as not had to call them out, but it was easy to join Breakdown Assist, just using the vehicle reg number.
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Easy to arrange , good to have the assurance while abroad.
Breakdown Assist 4 star review on 27th January 2019
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We have used Breakdown Assist on several occassions for short term cover (2-3 days) on visits to France. Thankfully we have not had to call on their services, but their cover is comprehensive at a good price and with a UK call centre. We will use them again.
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as i was an existing customer ,it was seamless and pleasantly easy to purchase another year of cover .
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Buying it was ok can't give you a review about the service
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Breakdown Assist is rated 4.63 based on 1,060 reviews