Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 1,146 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Andy Heath

Anonymous

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two display cases, one Razor Crest and another for Space Shuttle. Exceptional products, well designed, built with quality material. The only con is no instructions on how to step up the interior stands to place the lego on.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Boxxco! We are greatly appreciative of your praise for the exceptional products and well-designed construction with quality materials. It is fantastic that you have purchased two display cases, one for Razor Crest and one for the Space Shuttle. We apologize for the lack of instructions on how to step up the interior stands to place the Lego on; we are continuously striving towards improvement and will take this feedback into consideration for future endeavors. Instructions are available from our care team. Thank you again for your purchase and your kind words!

Posted 2 years ago

“Really pleased with the product, packaging was great and shipped in good time. End result is a lot more impressive and gives a premium look.”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review, Jenson! We are so pleased to hear that you are really happy with our product, packaging and shipping. We strive to offer our customers a premium look, so it's great to hear you were satisfied. We appreciate you taking the time to provide us with the 5 star rating. Thank you!

Posted 2 years ago

Thank you so much, Jenson, for your 5 star rating of Boxxco. We are so pleased that you have had a great experience with our product and that the packaging and shipping process went smoothly. We are delighted that the end result is impressive and has given you the premium look that you were hoping for. We thank you for your recommendation.

Posted 2 years ago

“Overall a very good product and was packaged very well to avoid damage in transit. The top does come out of the stand quite easily which is one negative but definitely worth the money.”

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Posted 2 years ago

Thank you so much for your 4 star rating! We sincerely appreciate your kind feedback about Boxxco. We are glad to hear that the product was packaged well to avoid any damage and that you find it incredibly worth the money. It's worth noting that the top can come off easily, but we can assure you that it's a secure fit, it is designed for easy access to your lego. Thank you for choosing Boxxco!

Posted 2 years ago

“Great price for a large display case. Looks great and went together EZ! Thanks.”

Helpful Report

Posted 2 years ago

Thanks so much for the 5 star rating, Andrew! We're thrilled to hear you found our Boxxco display case to have a great price for a large display, plus assembly was a breeze! Thanks for taking the time to provide your review!

Posted 2 years ago

“Very impressed with this.looking forward to putting my lunar lander in it with lighting,will look fantastic”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Michael! We are very pleased that you are impressed with our product. We look forward to seeing your lunar lander with lighting in the Boxxco - it will look fantastic!

Posted 2 years ago

“Beautiful and sleek display case! Really easy to assemble too and came very well packaged.”

Helpful Report

Posted 2 years ago

Thank you so much Lucy for your 5-star rating of Boxxco and your kind words regarding our beautiful and sleek display case! We are delighted that you found it easy to assemble and that it came very well packaged. We really appreciate your feedback!

Posted 2 years ago

“Purchased the Lego Jurassic park set. When unboxing found the background had been scratched, so immediately took pictures and sent a email to there support. Still awaiting a reply after sending 2 emails”

Helpful Report

Posted 2 years ago

Thank you so much, Shaun, for taking the time to let us know about your experience with Boxxco. We are truly sorry that you faced an issue with the Lego Jurassic Park set. Your feedback is extremely important to us and appreciated. We apologize that it took us longer than expected to get back to you! I can see that a replacement was offered on the 5th of September but we have not heard back from you yet. If you wish to discuss this further please do get back in touch. Many thanks BOXXCO

Posted 2 years ago

“Very sturdy and easy to put together. ECTO 1 looks great against the background”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5-star rating of Boxxco, Andy! We are so glad that you appreciate the product's sturdiness and ease of assembly. It really looks great when completed with the ECTO 1 piece! We hope you remain a loyal customer for years to come. Thank you once again!

Posted 2 years ago

“Ordered the Up Lego display box. Good packaging and kept reasonably updated re delivery. Quality good but didn't have anything to attach the house onto perspex stand.”

Helpful Report

Posted 2 years ago

Thank you for the 4-star rating, Cathy! I'm glad you were satisfied with the packaging and delivery. Regarding the Lego display box, we do apologise for not having the right parts to attach it to the perspex stand. I can see that this was resolved for you with our customer service team. Thank you for your custom and patience!

Posted 2 years ago

“Communication awful And that’s what you pay for”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review Boxxco and for bringing your experience to our attention. We're sorry to hear that your experience with us wasn't what it should have been and that our communication was not up to par. I have looked into this however, and am unable to locate any previous correspondence with yourself. Can you please advise how you were attempting to make contact? Many thanks BOXXCO

Posted 2 years ago

“Great boxes! Very sturdy and robust. Worth every penny to protect my Steiff bears 🐻”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating Joe! We appreciate your positive feedback. We're so glad to see that our boxes are sturdy and robust enough to protect your precious Steiff bears 🐻. Great boxes indeed!

Posted 2 years ago

“Ordered my case for Rivendell, and came in excellent time and condition, my display looks spectacular, and choosing both the base and back with scenery, just amplifies my set, displaying Lego creations with background just brings life to your hard work.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating, Mark! We're so glad that you love your Boxxco case for Rivendell, and your Lego creations look spectacular with the intricate background! We appreciate your kind words and we're so pleased that the condition and timing of your order was up to par.

Posted 2 years ago

“Arrived early, looks great, good quality, very good service”

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Posted 2 years ago

Thank you, Colin, for your 5 star rating of Boxxco! We are thrilled to hear that you received your order early, that it looks great, and that the quality and service were excellent. We appreciate your kind words!

Posted 2 years ago

Thank you, Colin, for taking the time to give us a 5 star rating! We're thrilled to hear that you received your order early and that it is of great quality and service!

Posted 2 years ago

“Excellent product supplied to house my R2D2 lego model. This was the first purchase I made with Boxxco and I'm delighted with the display case and the overall shopping experience. So easy to order and clear and concise replies via email advising of delivery. Overall, one happy customer - I shall certainly use them again.”

Helpful Report

Posted 2 years ago

Thank you very much, Richard, for your 5 star rating of Boxxco. We are delighted to hear that you were satisfied with the product you purchased and the overall shopping experience. Again, thank you for your kind words and your custom! BOXXCO

Posted 2 years ago

Thank you, Richard, for your fantastic 5 star rating! It's wonderful to hear that your initial purchase experience with Boxxco was a good one, and that you were pleased with the display case and the shopping experience. We appreciate and are thankful for your loyalty and look forward to serving you again in the future.

Posted 2 years ago

“I will be buying all my cases here. Superb quality and I love that they add Lego settings for the loose parts so they stay secured to the base. It was so simple to put together and when moving as the base had been cut to fit the castle it was et in to it so it didn’t move.”

Helpful Report

Posted 2 years ago

Thank you Imogen for your positive 5-star rating of Boxxco! It sounds like your experience with us was great and we are so happy to hear that you love the Lego settings to keep the loose parts secure. We really appreciate you taking the time to leave your review and we look forward to seeing you again for all your future cases!

Posted 2 years ago

“Great box, looks good Had a small issue with a missing piece This has been dealt with quickly and courteously Will use the company again.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words, Alan! We are very pleased to hear that you had a great experience with your Boxxco purchase and that your issue was addressed quickly and courteously. We appreciate you being a loyal customer and look forward to providing you with more quality products in the future!

Posted 2 years ago

“Dispatched within a week :-)”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating, Matt! We really appreciate your support of Boxxco. And we're glad you could experience the fast delivery, with your item dispatched within a week :-)

Posted 2 years ago

“First purchase of a display unit to keep my model dust free as these are not cheap items - the shipping time was a couple of weeks and then when it finally arrived although it was well packaged and looks to be of good quality, all the fasteners were missing and so I was unable to build it. Although the communication with the company since has been good, I would’ve expected the parts to be express delivered since it’s the company’s fault and although I’ve been advised the parts are on their way my Lego model is busy collecting dust . Therefore I won’t be ordering again .”

Helpful Report

Posted 3 years ago

Thank you so much Andrew for taking the time to share your experience with us! We appreciate your feedback and apologize for any delays or issues that you encountered. We value all our customers and take pride in delivering superior products and services. We are sorry to hear about the missing fasteners on your first purchase of the Boxxco display unit! I can see that our customer care team have resolved this and dispatched the missing fasteners to you on a next working day service :) We do hope that you are now happy with your purchase! Many thanks BOXXCO

Posted 2 years ago

“Excellent product, easy to put assemble and looks fantastic.”

Helpful Report

Posted 3 years ago

Thank you so much, Chris, for your 5 star rating of our product. We're thrilled that you enjoyed our product and found it so easy to put together! We are grateful to have such loyal customers like you, and we hope to continue providing you with fantastic products in the future.

Posted 2 years ago

“4 out of 5 as the stand that the build goes on was not sent apart from that case is well made and when together is really strong and looks great im sure it will look better when it's fully complete with build inside i contacted support who were great and have said they will get it out too me ASAP”

Helpful Report

Posted 3 years ago

Thank you for your kind words, Luke! We are pleased that you found the case to be well made and are confident that it will look even better when it is complete with the build inside. We appreciate your loyalty and thank you for the 4-star rating.

Posted 2 years ago

Boxxco is rated 4.8 based on 1,146 reviews