“Great service with my project to make part of my garden a wild flower meadow. I did appeciate the advice I was given and am looking forward to seeing the outcome over the next 2 yrs .”
Thank you for bringing this to our attention. We sincerely apologise that the third-party courier driver did not follow the correct delivery protocol on this occasion.
This is certainly not the standard of service we expect, and we take matters like this very seriously. I will ensure that DHL are made fully aware of the situation so they can investigate and address this directly with the driver involved.
We pride ourselves on maintaining high standards across all aspects of our service, and we’re very sorry that this was not your experience this time.
We do hope this isolated incident won’t put you off ordering with us again, and we look forward to providing you with a much better experience in the future.
“Always the best.
I used to be one of those guys who spent twice as much on the wrong thing.
Since I’ve started using these guys, I’ve spent less and have gotten far greater results.
From my new build garden lawn to a family members completely shaded lawn, this website over the past two years has given us and the kids places to play which were previously pretty unkept.”
“I placed the order of gass seed and fertilizer, without any fuss, thanks to a well organized website. The order arrived promptly and in good condition.”
“I got a very prompt and helpful reply to my email before placing an order when I had a question about the seeds.
Once I’d ordered the seeds they came very quickly and were packaged well and seem to be a great quality. Highly recommend.”
“Very quick delivery time from this seller, product was better than I have seen in the high street stores and a lot cheaper, I would definitely recommend looking at this seller, very happy with my purchase.”
