Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,781 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Yamaha p95 piano, it’s encouraging me to improve my playing skills and the weighted keys enhance the experience. Paul”

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Posted 7 years ago

“We needed to upgrade the keyboard my son was using for his piano practice. Bonners recommended the Kawai KDP110 Digital Piano Package Incl Stool & Headphones which is absolutely amazing. Not much more than paying for a keyboard with a stand but 100% better in terms of sound, looks and playing ability. Chuffed with this Kawai piano as was our son's Piano teacher who was really impressed with the sound from the piano. Bonners provide a fantastic service.”

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Posted 7 years ago

“Excellent advice, service and delivery arrangements. Extremely pleased with my purchase.”

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Posted 7 years ago

“The staff were very helpful and well mannered.”

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Posted 7 years ago

“The entire experience at Bonners was first rate. As someone with only limited playing ability but a strong desire to learn, the help from Emma at the Eastobourne store was invaluable, leading to the purchase of a Casio GP500 with which I am immensely pleased with. Ample opertunity was afforded to look at and play the vast range of Pianos avaliable, and impartial advice was always on hand with no pressure. The delivery service was also excellent, with the Piano installed and operational within 30 minutes and the delivery staff very helpful and efficient.”

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Posted 7 years ago

“Transaction nr: R9032150. I bought a guitar at Bonners Eastbourne (Yamaha FS-TA TransAcoustic). There's plenty of space to try out the instrument before deciding whether to buy. The staff were attentive but not pushy. Overall I was very happy with the service I received and with the guitar.”

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Posted 7 years ago

“Easy to assemble. Good Value for money. Delivered as scheduled. My daughter likes it.”

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Posted 7 years ago

“From demo and discussion in Reigate to delivery in Wales a very professional customer oriented business.”

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Posted 7 years ago

“everything was fantastic, really appreciated the time they spent with me”

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Posted 7 years ago

“Excellent service. Ordered digital piano one day and it was delivered the following day. Everyone was very polite and friendly.”

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Posted 7 years ago

“Incredibly helpful and friendly staff. Knows about music and gave me a fantastic instrument.”

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Posted 7 years ago

“Very helpful shop staff : demonstrated the pianos that I was interested in, so I felt confident to make a decision on the day. The delivery was efficient and on time. I am pleased with my purchase and would recommend Bonner Music.”

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Posted 7 years ago

“It's always a pleasure to shop at Bonners. The staff are approachable, friendly, knowledgeable and keen to help. The choice of stock is extensive. Highly recommend.”

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Posted 7 years ago

“Excellent service from beginning to end. Thank you”

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Posted 7 years ago

“Lovely instrument, great price, excellent service, and an outstanding delivery!”

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Posted 7 years ago

“Always superb service from Bonners as well as a great deal and good price. I always shop here when in Eastbourne. This time, a great Line 6 HX multi Effects. An utterly brilliant and easy to use, lightweight and compact unit that really delivers the goods and a "game changer" for old Giggers like me ! As usual top quality in store assistance. Thanks and see you next time Folks.”

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Posted 7 years ago

“great pedal from bonners music its a great shop good staff always helpful would buy again.”

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Posted 7 years ago

“We were purchasing a new piano for our church, and the staff were excellent in pointing us towards the models that were 'man enough' for the job. Once done, they left us to our own devices to play whatever instrument we wanted, to discuss the height of the book stand, the position of the volume control, the pedals and try out the sounds. We can't thank you enough and we have had no problems with the piano.”

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Posted 7 years ago

“Helpful, friendly and efficient staff service. Excellent customer care, good information and excellent product provided.”

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Posted 7 years ago

“Excellent service. Sales team very helpful and the guys who came to set up my Clavinova very helpful and friendly. Can't fault Bonners”

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Posted 7 years ago

Bonners Music is rated 4.9 based on 4,781 reviews