Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,785 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Very helpful and delivered our piano on time.”

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Posted 8 years ago

“Always pleased with the service”

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Posted 8 years ago

“Fender Bassbreaker amp bought at a good price from Bonners online. Staff were very helpful and kept me updated. I had to return the amp when it developed a fault. It was checked by Bonners and returned to Fender for fixing then returned to me working fine. I had to pay Bonners around £40 for the courier to pick the amp up from me but this was refunded once the fault was confirmed and fixed. Would have given 5 stars if not for this.”

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Posted 8 years ago

“I received excellent and efficient service. No hard sell. I was able to sit and play and was provided great advice and I absolutely love my new piano.”

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Posted 8 years ago

“We had a very pleasant experience when making a purchase at Bonners. I would be happy to recommend this business to my friends and associates.”

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Posted 8 years ago

“Quick delivery of keyboard, well packaged to avoid any damage during transit, thanks”

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Posted 8 years ago

“very good service especially from myke edwards”

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Posted 8 years ago

“Left me alone to make my own choice, very informative”

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Posted 8 years ago

“Good prices and service/communications. Would definitely buy again from them!”

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Posted 8 years ago

“Very helpful staff Nice shop”

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Posted 8 years ago

“Very helpful staff Nice shop”

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Posted 8 years ago

“The shop assistant was extremely knowledgeable and helpful. Very obliging.”

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Posted 8 years ago

“Extremely helpful people all round. Gave lots of good advice as well as being happy to leave us to demo a range of keyboards before arriving at our final decision, without any pressure. Would definitely shop with Bonners again - highly recommended.”

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Posted 8 years ago

“Good part exchange price, prompt delivery”

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Posted 8 years ago

“Great and helpful service from the staff. Lovely piano.”

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Posted 8 years ago

“Excellant service. I brought the Martin GPX1 AEX for my husband, the guitar arrrived on time well packed and in perfect condition. My husband loves his new guitar.”

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Posted 8 years ago

“Excellent Service all the way through the process, from my part ex piano quote to delivery of my Kawai CS11. The piano was put exactly where I wanted it and all boxes and packaging and my old piano removed. No mess at all, first class service.”

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Posted 8 years ago

“AS A COMPLETE NOVICE I WAS TAKEN THROUGH THE PURCHASE OF MY FIRST GUITAR WITH PATIENCE, UNDERSTANDING, AND KNOWLEDGE. I WOULD NOT HESITATE TO RETURN.”

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Posted 8 years ago

“Very prompt service, wide selection of instruments and good value for money.”

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Posted 8 years ago

“Tom Parsons, who sold me my lovely piano, was first class in every respect. Not pushy, but intelligent and well informed, friendly and efficient. If I ever need another piano, I hope to buy it from Tom at Bonners.”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,785 reviews