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Bonners Music Reviews

4.9 Rating 4,361 Reviews
100 %
of reviewers recommend Bonners Music
4.9
Based on 4,361 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Bonners Music Reviews
Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Bonners Music 5 star review on 22nd April 2025
Ben PAYNE
Bonners Music 5 star review on 26th March 2025
Craig Boyle
Bonners Music 5 star review on 21st March 2025
Michael Taylor
Bonners Music 5 star review on 10th March 2025
Raymond Lohr
Bonners Music 5 star review on 7th March 2025
Anonymous
Bonners Music 4 star review on 25th February 2025
Charles Hooper
Bonners Music 5 star review on 12th February 2025
Trevor Roberts
158
Anonymous
Anonymous  // 01/01/2019
FOUR EXCELLENCE Excellent competitive prices Excellent communication Excellent products Excellent after-sales service
Helpful Report
Posted 3 years ago
I ordered my digital piano on Sunday but it did not arrive until the following Thursday due to the incompetence of tnt, the courier company. The delivery tracking did not work and I was forced to stay at the delivery until 6pm only to be told that it would not now arrive until the following day. Bonners did not dispatch the item until the Tuesday which did not help with the delivery delay.
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Posted 3 years ago
Good selection of keyboards with suitable accessories linked as a package. Really speedy delivery.
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Posted 3 years ago
Bought Epiphone hard Les Paul guitar case of Bonners and an Orange amp last year well packed and quick delivery can't recommend them enough
Bonners Music 5 star review on 22nd November 2021
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Posted 3 years ago
Bonners went above and beyond what I could have expected in terms of advice and product delivery. I was extremely happy with the service I received. So much so that I actually phoned them back to thank them for their efforts in getting my order to me on time. Thanks guys!!
Bonners Music 5 star review on 22nd November 2021
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Posted 3 years ago
Great shop, great customer service and friendly staff
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Posted 3 years ago
Ordered a keyboard on-line. Customer service rang next day to arrange a delivery date. Later found agreed date was no good. One quick call to Bonners had it all sorted out. Piano arrived on time. Price was good, service was good. Only bad thing was delivery company was one guy in a van so I had to help carry a very heavy parcel into the house which I should not have done for health reasons.
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Posted 3 years ago
Great service,and one of the few shops that still have the customer at heart.
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Posted 3 years ago
Excellent professional service from start to finish. Honoured their price match promise and gave updates throughout the order process. Will definitely buy again from Bonners.
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Posted 3 years ago
ordered amp online and received it the very next day , fantastic!
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Posted 3 years ago
Great service - there was a delay in delivery (due to a carrier issue, nothing to do with Bonners) and I received a full explanation and new delivery date from Bonners. Really good company to purchase from, and I was delighted by all aspects.
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Posted 3 years ago
A fantastic range of stock and very efficient service. I am delighted with my piano stool.
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Posted 3 years ago
I've never had a better experience with an music shop so far. They have been brilliant from start to finish, updating all the time about their status and also the piano was delivered sooner than expected.
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Posted 3 years ago
I watched their YouTube video of the product I wanted. Made a few enquiries by email…got good feedback with a choice of options of stock availability and prices…emailed my answer, with payment and delivery was within a few days..excellent service with good follow up on delivery….
Helpful Report
Posted 3 years ago
I didn’t have very much contact with the staff at Bonners before making my purchase because I had already researched and chosen the piano that I wanted to buy. I was originally going to buy it from my local piano shop, but they let me down. When I called Bonners and confirmed that they had the piano in stock (and at a great price) I made my purchase. It has just been delivered today, and I haven’t opened it yet, but so far I am impressed by the speed and efficiency of the service. Thank you Bonners!
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Posted 3 years ago
Great bass guitar and very quick delivery, many thanks.
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Posted 3 years ago
Easy to navigate website. Prompt order confirmation and delivery. Excellent packaging. Brilliant product. Thank you.
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Posted 3 years ago
Great price and fantastic service - I would definitely buy from Bonners again.
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Posted 3 years ago
Our second purchase from this shop. Excellent customer service and products.
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Posted 3 years ago
Provided very good advice on product selection. Competitive pricing too.
Helpful Report
Posted 3 years ago
Bonners Music is rated 4.9 based on 4,361 reviews