bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.46

4.5 Rating 565 Reviews

87 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.5

Based on 565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Melissa and her colleagues were really very helpful in transferring our landline to their service. Excellent customer service :)”

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Posted 3 months ago

“Abdullah was really helpful”

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Posted 3 months ago

“All good so far, user friendly, helpful”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Both Aadam and Abdul were both very helpful throughout our conversation and also the account dept”

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Posted 3 months ago

“I had an excellent experience thanks to Melissa’s outstanding customer service. She was friendly, professional, and went above and beyond to ensure everything was handled quickly and efficiently. Her attention to detail and willingness to help made the whole process so much easier. Thank you, Melissa, for your fantastic support – truly a pleasure to deal with!”

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Posted 3 months ago

“I had a fantastic experience working with Melissa. She was very professional and efficient and went above and beyond to ensure everything was done to a high standard!”

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Posted 3 months ago

“100✅✅✅✅✅✅✅✅✅✅✅”

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Posted 3 months ago

“Leigh was extremely helpful in explaining the package to me, and very understanding. She was very friendly.”

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Posted 3 months ago

“Quick set up, great service!”

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Posted 3 months ago

“Great onboarding by Melissa and sales by Ryan really looking forward to getting started with Bonline”

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Posted 3 months ago

“Thank you to Melissa for completing my phone and internet set up today and confirming that everything was all in order. It’s so nice to speak to such a happy and positive team when sorting what could be quite stressful things out when starting a new business.”

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Posted 3 months ago

“Chelsea was very thorough and helpful when setting our account up - thank you! Great system and interface - Looking forward to getting going and using the service.”

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Posted 3 months ago

“Easy to set up and friendly service. Thanks”

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Posted 3 months ago

“Melissa was exceptional at setting up our new business line. Very easy straightforward service and would say a better set up online than BT”

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Posted 3 months ago

“Good service today”

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Posted 3 months ago

“Melissa was a great help.”

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Posted 3 months ago

“Easy to understand and prompt customer care from Naseegha”

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Posted 3 months ago

“Abdullah service was good”

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Posted 3 months ago

“I have had a consultation with Adam today and he was very helpful and helped me out to a very high standard”

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Posted 3 months ago

bOnline is rated 4.5 based on 565 reviews