bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.57

4.6 Rating 744 Reviews

90 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Celest at the loyalty team was very friendly and proficient in renewing our contract”

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Posted 3 months ago

“Been with Bonline for about 9 years, and just renewed for another 2 years. initially spoke to Kaylie who was polite and helped by putting me through to Abdul Mu'min Larney, who also while being very polite and calm, helped me with me business broadband needs, allowing me to renew for another 2 years. Thanks.”

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Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Great, fast and helpful service from Melissa and Zoe today!”

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Posted 3 months ago

“Excellent service,.would highly recommend.”

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Posted 3 months ago

“Chelsea was very helpful”

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Posted 3 months ago

“Kind, polite and clear customer service.”

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Posted 3 months ago

“Very helpful and knowledgeable.”

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Posted 3 months ago

“Really good assistance with getting the handset set up from Abdullah”

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Posted 3 months ago

“Great Service”

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Posted 3 months ago

“Our onboarding technician Aadam Basha was amazing, very patient, gave great information and answered all our many questions. Brilliant customer service and onboarding process!”

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Posted 3 months ago

“Aadam was amazing !!! Thank you so much for all your amazing help - Love bOnline !”

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Posted 3 months ago

“Amazing Service - Looking forward to using the new phone system.”

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Posted 3 months ago

“Great customer service”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Very helpful xx”

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Posted 3 months ago

“Excellent service received from Abdullah”

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Posted 3 months ago

“Great customer service. Helped me all the way!”

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Posted 3 months ago

“Great thanks Celest”

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Posted 3 months ago

“Lejuan good service”

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Posted 3 months ago

bOnline is rated 4.6 based on 744 reviews