bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.63

4.6 Rating 936 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New app working and easy to setup”

Helpful Report

Posted 9 months ago

“Abdullah was good”

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Posted 9 months ago

“She has been really Greattt the best Melissa dealt with me”

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Posted 10 months ago

“Aadam Basha was fantastic! Very patient and explained things very clearly. Thank you Aadam.”

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Posted 10 months ago

“Melissa and her colleagues were really very helpful in transferring our landline to their service. Excellent customer service :)”

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Posted 10 months ago

“Abdullah was really helpful”

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Posted 10 months ago

“All good so far, user friendly, helpful”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Both Aadam and Abdul were both very helpful throughout our conversation and also the account dept”

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Posted 10 months ago

“I had an excellent experience thanks to Melissa’s outstanding customer service. She was friendly, professional, and went above and beyond to ensure everything was handled quickly and efficiently. Her attention to detail and willingness to help made the whole process so much easier. Thank you, Melissa, for your fantastic support – truly a pleasure to deal with!”

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Posted 10 months ago

“I had a fantastic experience working with Melissa. She was very professional and efficient and went above and beyond to ensure everything was done to a high standard!”

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Posted 10 months ago

“100✅✅✅✅✅✅✅✅✅✅✅”

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Posted 10 months ago

“Leigh was extremely helpful in explaining the package to me, and very understanding. She was very friendly.”

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Posted 10 months ago

“Quick set up, great service!”

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Posted 10 months ago

“Great onboarding by Melissa and sales by Ryan really looking forward to getting started with Bonline”

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Posted 10 months ago

“Thank you to Melissa for completing my phone and internet set up today and confirming that everything was all in order. It’s so nice to speak to such a happy and positive team when sorting what could be quite stressful things out when starting a new business.”

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Posted 10 months ago

“Chelsea was very thorough and helpful when setting our account up - thank you! Great system and interface - Looking forward to getting going and using the service.”

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Posted 10 months ago

“Easy to set up and friendly service. Thanks”

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Posted 10 months ago

“Melissa was exceptional at setting up our new business line. Very easy straightforward service and would say a better set up online than BT”

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Posted 10 months ago

“Good service today”

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Posted 10 months ago

bOnline is rated 4.6 based on 936 reviews