bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.63

4.6 Rating 936 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Melissa was a great help.”

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Posted 10 months ago

“Easy to understand and prompt customer care from Naseegha”

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Posted 10 months ago

“Abdullah service was good”

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Posted 10 months ago

“I have had a consultation with Adam today and he was very helpful and helped me out to a very high standard”

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Posted 10 months ago

“Very poor service and for cancellation calls will never be answered. Half the time the inbound calls don't get through. Please avoid if possible.”

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Posted 10 months ago

Hi Saju, Thank you for taking my call earlier today. We apologise for the inconvenience caused. I am pleased that you have provided us with the opportunity to promptly resolve your concern. If you require any further assistance, please do not hesitate to email complaints@bonline.com. Kind Regards Shelmino - Complaints Specialist

Posted 10 months ago

“The Handset setup done and all working”

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Posted 10 months ago

“Immediately understood problem of linking router to extender. Clearly guided me to solution. Very professional.”

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Posted 10 months ago

“Abdullah was good”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“he was very nice and friendly. he is hard worker and gentle as well”

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Posted 10 months ago

“Very knowledgeable, very quick service, very polite”

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Posted 10 months ago

“Abdullah. Abdullah was patient hen dealing with me as I am not tech-savvy. He sorted th problem efficiently. We tried sverl tests to ensure that the phone was working correctly.”

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Posted 10 months ago

“Great service today”

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Posted 11 months ago

“Abdullah was great help and solved my issues fast!!”

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Posted 11 months ago

“Terrible Customer Service I am extremely disappointed with the service I received from Bonline. My experience has been nothing short of frustrating and unfair.”

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Posted 11 months ago

“Happy with the phone setup all is working”

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Posted 11 months ago

“Good Service”

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Posted 11 months ago

“Worst customer service possible! Your phones do not work when we need support, your live chat is not working. You are closed more than you are open! Our business is losing customers because of your stupid new app and phones / voicemails not working. You are getting worse and worse and we are so close to leaving you. I do not recommend anyone goes with bOnline.”

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Posted 11 months ago

“This platform appeared trustworthy, but after I made my investment, I was unable to access my funds, and all communication with their support team was cut off. I was devastated, thinking my savings were lost forever. Fortunately, I came across: 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 WhatsApp: +44 73-88-69-79-58. Their team was professional, didn’t require any upfront payments, and guided me through the entire recovery process. To my relief, they recovered my entire £277,400. I’m beyond grateful for their help and would recommend their services to anyone who has fallen victim to scams.”

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Posted 1 year ago

“Good service today”

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Posted 1 year ago

bOnline is rated 4.6 based on 936 reviews