bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 971 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super efficient and professional service. Thank you! It feels like bOnline listen to their customers unlike my last telecom provider.”

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Posted 9 months ago

“Chelsea Turned a Frustrating Task into a Breeze—Here’s Why She Deserves 5 Stars If you’re like me, you've probably had your fair share of customer service experiences that left you more drained than helped. But every now and then, someone like Chelsea comes along—and changes the game. From the very first moment, Chelsea didn’t just "assist" me—she took ownership. She made the process feel effortless, like I had a backstage pass to VIP support. She was warm, lightning-fast, and surprisingly sharp. Every question I had? Handled. Every concern? Resolved. But here’s the kicker: She did it all with a smile you could feel through the screen. That rare kind of energy that makes you want to come back—not because you have to, but because you want to. So yes, I’m giving Chelsea 5 stars. But if there were a 6th, I’d click that too. Well done, Chelsea. Keep turning everyday service into something unforgettable. — Gaston Dering”

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Posted 9 months ago

“Very patient!”

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Posted 9 months ago

“Chelsea was very helpful and patient Answered all my questions Very good service”

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Posted 9 months ago

“Chelsea was very helpful and patient Answered all my questions Very good service”

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Posted 9 months ago

“On renewing our contract Shameez Williams was very friendly, professional and helpful to deal with.”

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Posted 9 months ago

“5* service onboarding”

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Posted 9 months ago

“Expect service from adam”

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Posted 9 months ago

“Good service from Aadam”

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Posted 9 months ago

“Friendly and helpful customer service from Aadam. Thank you.”

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Posted 9 months ago

“Fantastic customer service from Chelsea. She helped with my onboarding and was very patient and friendly. Thank you Chelsea, I appreciate your assistance!”

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Posted 9 months ago

“Good service received”

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Posted 9 months ago

“Hi very happy with service”

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Posted 9 months ago

“Very helpful. Clear information, well explained and MUCH cheaper than my current provider”

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Posted 9 months ago

“Celest Hendricks gave a quick and prompt service.”

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Posted 9 months ago

“Very good and happy to speak with Celeste Hendricks. Very helpful with questions. Appreciate the help a lot thank you.”

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Posted 9 months ago

“Very good and happy to speak with Celeste Hendricks. Very helpful with questions. Appreciate the help a lot thank you.”

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Posted 9 months ago

“Thanks so much, Naseegha, for your help with the landline transfer terms—really appreciate your support! .”

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Posted 9 months ago

“Just had an excellent call with Melissa & Ruona. They were both extremely friendly and helped get me set up in minutes! As a busy business owner this makes the world of difference.”

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Posted 9 months ago

“amazing service provided by Nafeesa. very professional and help full.”

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Posted 9 months ago

bOnline is rated 4.6 based on 971 reviews