bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.64

4.6 Rating 968 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service from Celest Hendricks. :)”

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Posted 8 months ago

“Chelsea was great setting up today - thank you for your patience and expertise!”

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Posted 8 months ago

“Lejuan was very helpful and patience with me explaining to me about the upgrade of Bonline. I can not express how helpful she was and understanding about my concerns with the upgrade as the they quoted up to 80mbps, as my current performance with Bonline online from the last upgrade only showed a small significant (in the low 20's) which I wasn't happy with. Lejuan was patience and cover all the areas, but didn't go ahead with the upgrade as I wasn't confident with Bonline, I have been a loyal Bonline customer for 9 years. I was very satisfied with Lejuan communication and help.”

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Posted 8 months ago

“very happy indeed”

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Posted 8 months ago

“You could not charge for boosters as all the other provider do not charge.”

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Posted 8 months ago

“Very polite and efficient, understood my requirements and provided a clear idea of costs.”

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Posted 8 months ago

“Easy and quick to renew contract with Celest. Much appreciated”

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Posted 8 months ago

“i been great talking to Melissa & Waseem such a great customer service”

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Posted 8 months ago

“Very helpful.”

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Posted 8 months ago

“Great onboarding with Melissa really great support wouldn’t pick anyone else.”

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Posted 8 months ago

“Thank you for your straight forward help.”

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Posted 8 months ago

“Keagan Liberty was extremely professional. Keagan resolved an issue effectively and quickly. I have enjoyed working with him. I have successfully managed to upgrade my account and keep with bOnline for 12 months. Thank you for your service!”

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Posted 8 months ago

“Professional and helpful”

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Posted 8 months ago

“thanks chelsea for assisting me with VOIP appreciate it.”

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Posted 8 months ago

“Brilliant.”

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Posted 8 months ago

“Perfect service and solution. Thank you Celest Hendricks.”

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Posted 8 months ago

“Excellent customer service,. She is very patient and helpful. She was willing to provided the best interest for her customers. She is a great asset to the company.”

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Posted 8 months ago

“Very good customer service gr Adam”

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Posted 8 months ago

“Good service delivered quickly and efficiently thank you to Abdul Mu'min Larney”

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Posted 8 months ago

“Naseegha made a fantastic walkthrough in supporting with call flow. Really appreciated your camaraderie and professionalism-Thank you!”

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Posted 8 months ago

bOnline is rated 4.6 based on 968 reviews