BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.32

3.3 Rating 1,001 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

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“I requested that delivery time and date be confirmed in advance. This did not happen. The delivery tanker broke down in my drive and as a consequence three deliveries from builders merchants could not be delivered to site. I have called, I have emailed, I have been promised a call back but this has not happened. I am being ignored. Their mistake has cost time and money and they just don’t care.”

Helpful Report

“This is my 3rd day without oil. No hot water or heating. I’m on the connected service and not only has the latest delivery not turned up, the oil monitor provided by Boilerjuice says there is 40% oil in my tank. When you call boiler juice the call handlers are incapable of helping. Tankers usually turn up with no notice or they fail to turn up altogether. This business is a sorry excuse for an oil supplier. Irresponsible and incapable. AVOID.”

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“Absolutely fab service.”

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“Quickly than expected”

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“Very pleased delivery always on time”

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“Good price and delivered earlier than expected”

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“Just the job !!”

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“Easy to order and price good, what more could you want!”

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“easy to use website, keen prices and excellent delivery”

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“Great service, great experience”

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“My order was delivered in short time from ordering , very likable and helpful driver.”

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“Excellent service”

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“Super easy and hassle free!”

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“All’s good”

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“Excellent service, delivered one day ahead of scheduled date. Driver was courteous and helpfull, will certainly be using boilerjuice again,and shall be recommending them to other friends.”

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“Your drivers don’t follow delivery instructions”

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“Excellent service from start to end filling up your tank .”

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“Excellent service as always”

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“Have used Boiler Juice several times. Never any problem. Always happened like it was supposed to. Delivered on time by courteous drivers. Excellent service”

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“Easy to use website and App. And kept updated on delivery.”

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BoilerJuice.com is rated 3.3 based on 1,001 reviews