BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.31

3.3 Rating 1,009 Reviews

57 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

Write Your review

Tell us how BoilerJuice.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always best prices, very helpful when you contact customer service. Delivery on time and driver respected distance and shut gate when left . Would highly recommend .”

Helpful Report

“Best price, delivery on date promised”

Helpful Report

“A1 service received”

Helpful Report

“quick and efficient ...”

Helpful Report

“Boiler juice gave me a quote ,I accepted the quote ,paid for the oil,recieved acceptance e mail ,following day received a confirmation e mail all good ,then out of the blue they informed me a mistake had been made on the price quoted and I would have to pay a further 200 pounds ,not on, if you made a mistake you should have to stick to the quote you gave and accepted the payment for. Doubt I will use them again.”

Helpful Report

“Still waiting fo r receipt o f delivery’s not left with delivery and not convinced I got 600 litres as not enough space in tank”

Helpful Report

“Very good”

Helpful Report

“I have messaged boilerjuice twice now using the contact form on the boilerjuice website and I have had no reply. I have nearly £900 sat in the tank account that I want to closed and have the balance refunded. Why are you not responding??”

Helpful Report

“I requested that delivery time and date be confirmed in advance. This did not happen. The delivery tanker broke down in my drive and as a consequence three deliveries from builders merchants could not be delivered to site. I have called, I have emailed, I have been promised a call back but this has not happened. I am being ignored. Their mistake has cost time and money and they just don’t care.”

Helpful Report

“This is my 3rd day without oil. No hot water or heating. I’m on the connected service and not only has the latest delivery not turned up, the oil monitor provided by Boilerjuice says there is 40% oil in my tank. When you call boiler juice the call handlers are incapable of helping. Tankers usually turn up with no notice or they fail to turn up altogether. This business is a sorry excuse for an oil supplier. Irresponsible and incapable. AVOID.”

Helpful Report

“Absolutely fab service.”

Helpful Report

“Quickly than expected”

Helpful Report

“Very pleased delivery always on time”

Helpful Report

“Good price and delivered earlier than expected”

Helpful Report

“Just the job !!”

Helpful Report

“Easy to order and price good, what more could you want!”

Helpful Report

“easy to use website, keen prices and excellent delivery”

Helpful Report

“Great service, great experience”

Helpful Report

“My order was delivered in short time from ordering , very likable and helpful driver.”

Helpful Report

“Excellent service”

Helpful Report

BoilerJuice.com is rated 3.3 based on 1,009 reviews