BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.31

3.3 Rating 1,009 Reviews

57 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

Write Your review

Tell us how BoilerJuice.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“can’t fault Boiler Juice now I am on Monthly Plan. Oil was delivered as soon as I run down, quick and easy, no fuss. Just wish Oil wasn’t so expensive.”

Helpful Report

“Excellent service”

Helpful Report

“Easy to order, no fuss and prompt delivery. Courteous and polite delivery driver”

Helpful Report

“Quick and easy. Good price.”

Helpful Report

“Boilerjuice are not the cheapest.”

Helpful Report

“A disgraceful company. Zero customer service. If I could give them zero stars I would. Avoid like the plague.”

Helpful Report

“Absolutely awful service, the didn’t bother to tell me that the order I had was never going to arrive as they couldn’t get a supplier to deliver.”

Helpful Report

“I waited in all day for Friday delivery. No contact from company. Most delivery companies use mobile phone if they have a query NOT THIS ONE !The Boiler Juice site is most unhelpful...emails get standard it will take days and chat was closed and no phone number on site.After hours waiting on phone to supplier I was promised a call back Monday morning. They failed to call back. I spent half an hour just getting through to be told my site considered unsafe. The driver had not called me and had looked in the wrong place.I would never use this company again. I am left with no heating oil and no apology !Meantime as they have taken over £900 payment up front I will have to fork out to another supplier and wait days for a refund.”

Helpful Report

“Would be nice to get our delivery that was supposed to arrive on the 22nd November (paid extra) now we’ve no oil and a very cold disabled son until Monday (29th) at the earliest … Ordered on the 16th !! Money was taken straight away . False promises of calling me back.. advised to go and get some oil from B&Q until they can get an order out to us .. shocking service !”

Helpful Report

“Spot on as usual”

Helpful Report

“Helpful lorry driver”

Helpful Report

“A superb service at a really good price.”

Helpful Report

“Very good service as lst time customer l will be come back to you”

Helpful Report

“Arrived as promised on the due date.”

Helpful Report

“Oil arrived on time - helpful deliverers. pleased with service thank you.”

Helpful Report

“Quick and easy”

Helpful Report

“Spot on timing and driver was very polite.”

Helpful Report

“always the cheapest and reliable”

Helpful Report

“I was disappointed to find that the delivery driver had spilt oil onto my drive and not had the courtesy to mention it.”

Helpful Report

“Always competitively priced and delivery far earlier than the target date. First class.”

Helpful Report

BoilerJuice.com is rated 3.3 based on 1,009 reviews