I waited in all day for Friday delivery. No contact from company. Most delivery companies use mobile phone if they have a query NOT THIS ONE !The Boiler Juice site is most unhelpful...emails get standard it will take days and chat was closed and no phone number on site.After hours waiting on phone to supplier I was promised a call back Monday morning. They failed to call back. I spent half an hour just getting through to be told my site considered unsafe. The driver had not called me and had looked in the wrong place.I would never use this company again. I am left with no heating oil and no apology !Meantime as they have taken over £900 payment up front I will have to fork out to another supplier and wait days for a refund.