BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.31

3.3 Rating 1,009 Reviews

57 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

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“Delivered in good time. Friendly and efficient driver.”

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“Easy to order online, friendly and helpful delivery driver.”

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“The service is easy to use and prices are layered so that you can get a better price if you aren't ordering in an emergency. The price charts give you a good idea of the current trend”

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“Super service driver brilliant”

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“Delivered promply at a good price”

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“Great service and a great price as always plus our oil was delivered before the due date.”

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“Quick and easy to order, arrived earlier than stated too which is good.”

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“All good, deliver when promisef”

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“Great service and would recommend.”

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“I asked to be informed of the delivery date because of security gates across the access. This was not done, but fortunately the gates were open that day.”

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“Gear thanks!”

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“Very good service. Have used the company for many years.”

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“Very prompt delivery”

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“Had a delivery that was 5 days over due. They sent a text telling me to get in touch with them. When I do they said they have to cancel the order because the fuel company needs to use the baby tanker and only a baby tanker can be used for our property. Funny given we have had the mid sized 4 wheeler here before and even the larger one turn up and just run a hose down our steps to the yard. Rather than charge a bit extra and rearrange for the required tanker, the only option I was presented with was cancelling. We’re now very close to running out of fuel and faced with paying more than should be necessary for a smaller tanker than is needed with a new waiting time for the delivery in spite of already being notified 5 days late. We have guests visiting next week and face the real possibility that there will be no hot water for them to bathe / shower. Will be going direct to supplier from now on. Completely incompetent and unacceptable service.”

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“Always 5* brilliance! Good prices, prompt delivery - and most importantly, hassle-free ordering and great customer service!”

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“The driver was very helpful when he arrived”

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“Although you are pretty competative on price i see that a little service charge has crept in ?”

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“Good price, swift delivery with no fuss; the delivery was conducted in our absence from the property with no problems.”