Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,299 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site. Excellent quality book. Very helpful online assistance.”

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Posted 7 years ago

“The way the photo book came out was astounding. Thank you very much. There's just one little hitch: As I'm not living in the UK, I was not able to insert our correct Postal Code in order for the delivery to be flawless. This resulted in the parcel with my ordered books took longer than I thought it would. We live in the Republic of Ireland where we now have the so-called EirCode, which is equivalent to the British postal code and which helps find a delivery address accurately and fast.”

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Posted 7 years ago

“I have made 2 orders recently and am very impressed indeed by the quality of the books. When I experienced some initial difficulties ordering online, I found it helpful to be in contact with the same person in Customer Care until the issues were resolved, rather than the inconsistency of a different person each time. I appreciated Kate's prompt, clear explanation and fair response to my difficulties.”

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Posted 7 years ago

“HIGH QUALITY PRODUCT. FAST TURN ROUND TIME. PHOTOGRAPHS BEAUTIFULLY PRINTED.”

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Posted 7 years ago

“Easy site to make photo book and lots of design choices, delivered quickly. Excellent quality product and looks amazing..will use again.”

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Posted 7 years ago

“Excellent quality. Excellent service. Site is easy to use - it takes a little learning, but can do everything I need to create a super book. I have already recommended it to my friends.”

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Posted 7 years ago

“I needed to put a photo memory of a holiday for a friend together very quickly and chose Bob Books. How glad I was too. Although never having used them before I found the system easy and flexible to use. I was in such a rush I must admit I didn't read all the instructions before but just launched myself straight into it! However the book turned out brilliantly and my friend was highly delighted and I was thrilled. I will most certainly use them again.”

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Posted 7 years ago

“The design software was easy to use and the finished product looked excellent. My only complaint was that it was a gift, so would have been good to be able to arrange for it to be delivered in a gift box/wrap.”

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Posted 7 years ago

“Software easy to use. Quality of the printing really good. Efficient quick service.”

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Posted 7 years ago

“very good and fast service”

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Posted 7 years ago

“Reasonably easy to navigate the process of creating the book. Decent quality book with good photo reproduction. Delivery and packaging spot on. Silly expensive though and there’s no way we would have bought one if it hadn’t been for a generous voucher we received as a wedding present - and even then it only covered a third of the cost!! I’d have loved to have ordered a copy for each of our parents but the cost is completely off the wall. If it’s for something special I’d recommend this company for a good quality of product and packaging. The delivery cost was additional to the book but was spot on.”

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Posted 7 years ago

“Always excellent quality”

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Posted 7 years ago

“Have done several books now, really like the ease and flexibility of the software - even as a non tech person I find it's easy to use with good support either on line or at the end of a phone. Any/all queries have been dealt with by friendly and knowledgeable staff. The service is quick and the mail packaging sturdy (all books have arrived in good condition). The finished books are good quality and provide us with a lovely lasting memory of the events we've recorded. Would definitely recommend Bob Books on the basis of my experience.”

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Posted 7 years ago

“Really fast production and delivery. Very well packaged to prevent damage. Really happy with the quality. Software to design books is very good. Text editor could be improved.”

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Posted 7 years ago

“Very pleased with the end result. Excellent quality photo book.”

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Posted 7 years ago

“Speedy production and responsive customer services”

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Posted 7 years ago

“I have used Bob books for a number of years and I am always impressed with the quality of the photo books. The software ie straightforward to use and you can personalise the photo book in any style from a stylish photographic portfolio with minimal effects to a fun effect filled holiday journal. I am always pleased with the reproduction of the photographs and I like the fact that there is a choice of Matt or gloss paper.”

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Posted 7 years ago

“I have used Bobs Books on many occasions and I thoroughly recommend their quality and service. The photographic paper that I select is top notch and the flat binding excellent. Over the years Bobs Books has added several new features and has a help service for anyone experiencing problems. My friends are impressed too and several of them have now made their own books. A beautiful way to store memories.”

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Posted 7 years ago

“First order from Bob books. My main concern was photo quality, I did not want grainy images. I had not needed to be concerned. Image / photo quality is excellent. The book layout just as seen on pc. Only reason i have not given a 5 star rating would be the price, but thats probably just me - i'm a bit stingy.”

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Posted 7 years ago

“As with previous orders my Bob Photobook arrived in immaculate condition, well presented, good quality and speedy delivery. Always excellent service.”

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Posted 7 years ago

Bob Books is rated 4.8 based on 8,299 reviews