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Bluefin SUP Reviews

4.7 Rating 2,130 Reviews
93 %
of reviewers recommend Bluefin SUP
Company Reviews Product Reviews
896
 Metrics Info
4.7
Based on 2,130 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Bluefin SUP Reviews

About Bluefin SUP:

About Bluefin SUP:
Bluefin is a family-run business based in Hebden Bridge in West Yorkshire. The team has grown up around the sea. Holidaying on the coast of Scotland, their love of the ocean has grown from a hobby to a successful company, now providing SUPs to people all over the World.

Our Product Range:
We offer a wide and diverse range of SUP boards to suit everybody, whether you’re an avid paddle boarder or just starting out. If you’re looking for an all-rounder we recommend our Cruise range which comes in 4 different sizes ranging from 8ft to 15ft. If you’re a more advanced paddle-boarder then take a look at our Cruise Carbon range.

For the explorer and adventurer, take a look at our Sprint range, our Sprint paddle-boards benefit from a long profile & angled nose that cuts through the water with each stroke. Choose between the 10’8 & 12′ depending on your height & weight or the 15′ for longer distance paddling & tandem use.

If you’ve fancied doing Yoga on the water then we have our wider range of paddleboards starting with the Aqua Fit, the perfect balance & space. It also paddles perfectly as an all-around board. If you have a large group of friends but can only take 1 paddleboard then the 18ft Mammoth board is one to look at, great for group activities and can fit 10 people on deck at once for some serious paddling teamwork.

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States, Australia.

Why Bluefin SUP:
Every board you buy comes with a 5-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a globally trusted brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Visit Website

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Bluefin SUP 5 star review on 25th March 2023
Anonymous
Bluefin SUP 5 star review on 17th August 2022
Sup Planet Earth
Bluefin SUP 5 star review on 17th August 2022
Sup Planet Earth
Bluefin SUP 5 star review on 17th August 2022
Sup Planet Earth
Bluefin SUP 5 star review on 17th August 2022
Sup Planet Earth
Bluefin SUP 5 star review on 17th August 2022
Sup Planet Earth
Bluefin SUP 5 star review on 17th August 2022
Sup Planet Earth
4
Anonymous
Anonymous  // 01/01/2019
Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Karen
Verified Reviewer
“Bought a 12’ Cruise which arrived just 2 days after placing the order. So pleased with the board that I bought another 10’8” Cruise the following week. The boards are really good quality much better than my previous board and customer service is outstanding. Had a lead missing from the electric pump emailed to report this and the replacement lead arrived 2 days later! Would definitely recommend Bluefin for anyone looking for a top quality product and excellent customer service”
Helpful Report
Hello Karen, Thankyou very much for taking the time to leave us a wonderful review! I'm so pleased to hear the team were able to quickly help and provide you with a positive experience. Best wishes, Bluefin Customer Care Team
Anonymous
Verified Reviewer
“Hallo! War mir unsicher wann die Lieferung genau eintrifft...innerhalb von 3 Tagen da...alles super! Hani”
Helpful Report
Hallo There, Ich freue mich zu hören, dass Ihre Lieferung innerhalb der erwarteten Zeit eingetroffen ist und alles für Sie reibungslos verlaufen ist. Ihre Zufriedenheit ist uns wichtig und wir sind immer für ein positives Erlebnis da. Beste Wünsche, Bluefin-Kundenbetreuungsteam
Heidi
Verified Reviewer
“Alles Top 👍 Super schnelle Lieferung Auspacken, aufpumpen….Tolle Qualität Super Optik und alles wie beschrieben Freue mich auf die erste Tour 👍”
Helpful Report
Hallo, Vielen Dank, dass Sie dieses wunderbare Feedback hinterlassen haben. Es ist fantastisch zu hören, dass Sie Ihr SUP lieben und sicher sind, dass Sie viele fantastische Reisen erleben werden. Mit freundlichen Grüße Bluefin-Kundenbetreuungsteam
Tami
Unverified Reviewer
“Schönes Design, super Qualität”
Helpful Report
Hallo Tami, Vielen Dank für Ihr wunderbares Feedback! Wir freuen uns zu hören, dass Sie das schöne Design unseres Produkts schätzen und die Qualität großartig finden. Bei Bluefin sind wir stolz darauf, Paddleboards herzustellen, die nicht nur außergewöhnlich gut funktionieren, sondern auch umwerfend aussehen. Es ist fantastisch zu wissen, dass unsere Bemühungen in Design und Handwerkskunst bei Ihnen Anklang gefunden haben. Besten Wünsche, Bluefin-Kundenbetreuungsteam
Colin
Verified Reviewer
“Customer service is great the price for a board of this quality is good it inflates easy and feels great and stable on the water”
Helpful Report
Hello Collin, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience with our customer service. At Bluefin, we strive to provide exceptional support to our customers, and it's always rewarding to know that our efforts have made a difference. Best wishes, Bluefin Customer Care Team
Zoe
Verified Reviewer
“I have been the owner of two Bluefin Cruise 10.8 SUPs since 2021 and can not recommend them enough. Living in a flat with minimal storage, having only ever been on a Kayak before and not a SUP I needed a solution. After much research Bluefin became the brand of choice due to the full kit including a Kayak conversion plus all the gear and a good length warranty. I started on the Kayak seat and soon became a stand up paddler and have never looked back since. Amazing quality and well worth the investment. My eyes are now on the Cruise Lite when it comes to upgrading.”
Helpful Report
Hello Zoe, We thank you for the wonderful feedback. Your thorough research and ultimate decision to choose Bluefin truly warm our hearts. We take pride in offering comprehensive packages, and we're delighted that our full kit with the Kayak conversion, gear, and good length warranty met your expectations. We aim to provide our customers with the best possible experience, and your positive feedback reinforces our commitment to quality. Best wishes, Bluefin Customer Care Team
Darren
Verified Reviewer
“After doing lots of research on isups, the Bluefin name kept coming up with great reviews for their boards. So on this I purchased two carbon cruise 10.8s. Although these wasn’t a cheap option, I’ve been on cheap boards and although ok, I intended to use these lots and didn’t mind paying for a quality product. I got these in a great deal on their website, in fact it just ended a week earlier but they still honoured the price and refunded me the difference. The board is of great quality and performs brilliant on the water, money definitely well spent and came with a great bundle of accessories, all of great robust quality too. Also, the customer care service they provided me was excellent, one of the best I’ve encountered, any questions answered swiftly and professionally (I used emails). Almost forgot their 5 year guarantee, this shows they take their products seriously. I would highly recommend this company to anyone and everyone.”
Helpful Report
Hello Darren, Thank you so much for your wonderful review! We're absolutely thrilled to hear about your positive experience with Bluefin and your new Carbon Cruise 10.8s. We truly appreciate you taking the time to do thorough research and considering our brand based on the great reviews you came across. We're proud of our products and are delighted that you chose Bluefin for your paddle boarding adventures. Best wishes, Bluefin Customer Care Team
Anonymous
Unverified Reviewer
“Overall good value dor money - very happy”
Helpful Report
Hello There, Thank you for your feedback! We are delighted to hear that you find our products to be good value for money, and we're thrilled to know that you are very happy with your purchase. Your satisfaction is of utmost importance to us, and we take great pride in offering products that exceed your expectations. Happy Paddling! Best wishes, Bluefin Customer Care Team
Refika
Unverified Reviewer
“I'm so happy to with my paddle board ☺️ 🤗 💓 😍 😊 💕”
Helpful Report
Hello Refika, Thank you for the wonderful 5-star feedback. Your satisfaction is our ultimate goal, and it brings us immense joy to know that our product has met your expectations. We take pride in delivering high-quality paddle boards that bring joy and excitement to our customers' water adventures. Best wishes, Bluefin Customer Care Team
Lake Family
Verified Reviewer
“Took our new SUP's out for a quick trip. We are super impressed by the stability. The boards set up quickly and all the accessories fit in the backpack bag perfectly.”
Helpful Report
Hello Lake family, Thank you for sharing your 5-star rating with us. We are glad that you are happy and impressed with our SUP products. Nice photo!!! Best wishes, Bluefin Customer Care Team
Mark
Verified Reviewer
“I bought the 12' Cruise paddleboard. The build quality is excellent. I had it delivered to my work and it arrived within 2-3 days. I took it out for the first ride and noticed a few small issues with the main fin not connecting fully and some stitching in the bag coming loose. However, I spoke to customer services who were great and the damaged parts were replaced within a couple of days, which was fantastic! I highly recommend this company and will continue to buy from them.”
Helpful Report
Hi Mark, We thank you for your high feedback, We apologize for the small issues you encountered with the main fin connection and the stitching in the bag, we're glad to know that our customer services team provided great assistance. We take all reviews seriously and we can use this to deliver an even better experience next time. Happy Paddling! Best wishes, Bluefin Customer Care Team
Anonymous
Verified Reviewer
“I bought 2 sprint carbon boards last year. They are awesome. They are heavier than I expected but have extra features i like, such as dual air chambers. A friend used mine and bought a sprint board this spring. His is quite a bit lighter than my carbon, but only has 1 air chamber. I would recommend either board to everyone.”
Helpful Report
HI there. We are grateful that you took the time to leave us a 5-star review. We are glad you are happy with our products. Looking forward to having you again at Bluefin. Best Wishes, Bluefin Customer Care Team
Hannah
Verified Reviewer
“I absolutely love my cruise 10ft 8 board. It is stable and well made which were two huge factors for me when deciding which board to purchase as I take my three dogs paddling with me so it had to be able to withstand claws and moving dogs which I can confirm it absolutely does. I highly recommend the electric pump as well! Good price & speedy delivery”
Helpful Report
HI Hannah, Many thanks for the 5-star rating. We are glad you are happy and satisfied with our products. Best Wishes, Bluefin Customer Care Team
Chris
Verified Reviewer
“Ordered my cruise 12 as I wanted the kayak seat option as well as the SUP option. After a courier issue that was dealt with amazingly well by Jake in customer services I received my board really quickly. I was a little concerned about the price compared to other boards available on the market but I was absolutely amazed at the quality of the package from the board, to the seat, paddle, rucksack and the free pump. really happy I decided to pay the extra for the quality of the kit. 10/10 to bluefin and a gold star for Jake for a very professional attitude to customer care.”
Helpful Report
HI Chris, Thank you for your kind review. We always give value not only to the quality of our products but to our customer service experience. Best Wishes, Bluefin Customer Care Team
Boyd Swarbrooke
Verified Reviewer
“Bluefin carbon sprint 14, is a well built board, slightly on the heavy side when it is all packed in the bag. On the sea through the chop its quick and smooth, the carbon paddle is strong. The electric Bluefin pump i got free is brilliant and quick, a fantastic package!”
Helpful Report
Hello, Many thanks for your kind feedback. We're really pleased to hear that you're happy with your Sprint Carbon 14' and are certain you'll continue to have plenty of fun on board! Best wishes, Bluefin Customer Care Team
Anonymous
Verified Reviewer
“Can not fault these boards at all, bought for my son who had been out with his mam and have now bought one for myself, went out for the first time the other weekend and was apprehensive after speaking to other people I know who have tried it and said it was difficult to stand, well the carbon board speaks for itself, first time out boom, straight up on to feet and exploring the lake, don’t look past these, yes there’s cheaper out there but they are for a reason !”
Helpful Report
Hello, Many thanks for the kind review. It is great to hear that you are pleased with your Bluefin SUP and we are sure you will continue to enjoy it! Best wishes Bluefin Customer Care Team
J. Gregg
Verified Buyer
“Shipping was fast and everything came as advertised. Takes a while to inflate but that is normal for this kind of paddleboard. Very stable and have gotten many compliments on the fresh look. Definitely recommend! :)”
Helpful Report
Hello, Many thanks for the kind review. It is great to hear that you are pleased with your Bluefin SUP and we are sure you will continue to enjoy it! Best wishes Bluefin Customer Care Team
Pat McCann
Verified Buyer
“The board is so easy to use! It is also sturdy and easy to ride! Very Happy with the purchase and fun for all ages!”
Helpful Report
Hello Pat, Many thanks for the kind review. It is great to hear that you are pleased with your Bluefin SUP and we are sure you will continue to enjoy it! Best wishes Bluefin Customer Care Team
M. M.
Verified Buyer
“Beyond pleased! I’m 5’4 and found the board to be the perfect size for me. The pump gets tiring toward the end, but the more you use it the easier it gets. Have only had a couple of opportunities to try standing up due to the wind but when I have it was very stable! No falls yet! Comes with everything you need to get started! All packs up super nicely in an easy-to-carry case/backpack. 10/10 I do recommend it.”
Helpful Report
Hello, Many thanks for the kind review. It is great to hear that you are pleased with your Bluefin SUP and we are sure you will continue to enjoy it! Best wishes Bluefin Customer Care Team
Bonnie O.
Verified Buyer
“I bought two Bluefin ISUPs for me and my boyfriend to get out on the water more. We’ve gone about 6 times in the last two weeks and it has been a blast. Highly recommend and are very secure, no worries about holes or popping. We have recommended them to friends and family and they are looking to get some boards themselves. Thank you Bluefin!”
Helpful Report
Hello Bonnie, Many thanks for the kind review. It is great to hear that you are pleased with your Bluefin SUP and we are sure you will continue to enjoy it! Best wishes Bluefin Customer Care Team
Bluefin SUP is rated 4.7 based on 2,130 reviews
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