Bluefin Fitness Reviews

Name: Bluefin Fitness
Address: Keelham Farm, ,, Keelham Farm, ,, United Kingdom
Rating: 4.35

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Bluefin Fitness

4.4

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

About Bluefin Fitness:

Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range:
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted Globally brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Bluefin Fitness 5 star review on 29th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lately delivery has taken too long. The product is damaged everywhere...”

Helpful Report

Posted 6 years ago

Hi Thank you for your comments, sorry to hear you had issues with delivery. During busy periods, such as Christmas and Black Friday, dispatch and shipping can take a little more time that usual. These delays are usually highlighted on our website to give our customers as much information as possible. I have checked your order details and can see that you have ordered a refurbished model which is why there may have been some marks on your workout poster. Please drop an email to our support team and they will be able to send you a copy of this free of charge Hope to hear from you soon Lucy

Posted 5 years ago

“Realice mi pedido hace 2 semanas y aún no lo he recibido.”

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Posted 6 years ago

Hola Maria Gracias por sus comentarios, lamento escuchar que tuvo problemas con la entrega. Durante los períodos de mayor actividad, como Navidad y Viernes Negro, el envío y el envío pueden demorar un poco más de lo habitual. Estos retrasos generalmente se destacan en nuestro sitio web para brindar a nuestros clientes la mayor cantidad de información posible. Puedo ver que el artículo ya se entregó, espero que esté satisfecho con su placa de vibración :) Saludos cordiales Lucy

Posted 5 years ago

“I haven’t received it yet. I’d like to know when I can try it!”

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Posted 6 years ago

Hi Donatella Thank you for your comments, sorry to hear you had issues with delivery. During busy periods, such as Christmas, dispatch and shipping can take a little more time that usual. These delays are usually highlighted on our website to give our customers as much information as possible. I can see that the item was delivered I hope that you are happy with your vibration plate :) Kind Regards Lucy

Posted 5 years ago

“Nie mehr wieder. Das Teil kam gebrochen bei mir an. Das hat nichts mit "Refurbished" zu tun. Trotz Reklamation, keine Rücknahme oder Ermäßigung, sollten das Gerät auf unsere Kosten zurück schicken. Schade, Bluefin Fitness werde ich auf keinen Fall weiter empfehlen. Never again. The part arrived broken with me. This has nothing to do with Refurbished. Despite a complaint, no return or discount, should return the unit at our expense. Too bad, Bluefin Fitness I will not recommend in any case.”

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Posted 6 years ago

Hi Tanja Thank you for your comments, although I am sorry to hear that you were not satisfied with your product. As stated on the website the item is refurbished which is reflected by the heavily reduced price of the item. I have looked into your case and can see that this matter has now been resolved by our customer service team. I hope you are happy with the outcome and are enjoying your vibration plate Kind Regards Lucy

Posted 5 years ago

“I can not review the product as I have not received. No shipping notice, no updates, beginning to question if I am going to receive product at all.”

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Posted 6 years ago

Hi Donna Thank you for your comments, sorry to hear you had issues with delivery. During busy periods, such as Christmas and Black Friday, dispatch and shipping can take a little more time that usual. These delays are usually highlighted on our website to give our customers as much information as possible. I can see that the item is now delivered - I hope that you are happy with your vibration plate :) Kind Regards Lucy

Posted 5 years ago

“Bestellnummer #25585) (Oktober 9, 2019 Das Fitness Gerät wurde gestern von uns aufgebaut da es ein Geschenk für unsere Mutter sein sollte. Leider musste ich feststellen das sich das Gerät nicht im neu Zustand befindet und die Lautsprecher defekt sind. Ich bin sehr enttäuscht so ein Produkt für diesen Preis erhalten zu haben. Űber eine Rückmeldung wäre ich sehr dankbar. Mit freundlichen Grüßen Andreas”

Helpful Report

Posted 6 years ago

Sehr geehrter Kunde Vielen Dank für Ihr Feedback. Es tut mir sehr leid zu hören, dass Sie Probleme haben. Bitte senden Sie eine E-Mail an unser Support-Team unter support@bluefintrading.co.uk, damit wir dies so schnell wie möglich für Sie lösen können. Kundenzufriedenheit ist unsere oberste Priorität. Ich hoffe bald von Ihnen zu hören. Lucy

Posted 5 years ago

“I brought a vibroplate, and wanted to return it. Annoyingly you can’t talk to a member of staff unless you are enquiring about purchasing something. You will not get a reply to any email for minimum of 24 hours!! What should of taken 10mins on the phone, a simple return number, and return address is all I needed! Took me 4 days of emails, the first one back was just confirming my first message had be received! (Delay tactic for further 24hours of no communication) I was advised to post back a £240 vibroplate via parcel2u, which although cheap (£8) would only insure for £20!! Couldn’t risk it getting damaged or going missing, so had to pay £30 to send parcelforce will £200 insurance! Not good customer service at all!”

Helpful Report

Posted 6 years ago

Hi Amber Thank you for your feedback, although we are sorry to hear you wished to return the item. In response to your comments, our support team respond to all emails in chronological order and will respond within one working day. All returns must be requested via email to ensure we have all the relevant information to action a return. If there is no fault with a product and a customer simply wishes to return the item they are required to cover the return costs. All our return policies and terms and conditions can be found on the website and we advise all customers to read them before entering into the consumer contract. We are sorry that you were unhappy with the resolution on this occasion Kind Regards Lucy

Posted 5 years ago

“Hallo bluefin, At September 29 i buy a Bord. It will taken 3-5 day to arrive my adress but it is Not arrived . Is their a Problem or Must i wait one day more to get it. Thank you for help. Best reguards. Rolf König For info about Order Number See the picture. I habe no Further E-Mail about the Status for shipping”

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Posted 6 years ago

Hi Rolf Thank you for you comments I can see that the item was delivered - apologies about the delay.. We hope you are still enjoying you product Kind Regards Lucy

Posted 5 years ago

“Took ages to put together, nothing on this machine matched up all the screws didn’t match up with the holes they were meant to screw into. Paint work crumbled off. An absolute joke. Had to get someone to come in & put it together. Will never buy from this company again. This is the second one I’ve had. First one from amazon had to go back as it was faulty”

Helpful Report

Posted 6 years ago

Dear Clare Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Olivia Customer Resolutions Manager

Posted 6 years ago

“Havent received it or an update”

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Posted 6 years ago

Dear Chad Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Olivia Customer Resolutions Manager

Posted 6 years ago

“I didn’t accept the product. I felt cheated before it got here. I was promised $100.00 off but was charged the full amount. And no one would respond. So, if that’s how they are before I got the product, I didn’t want to take a chance.”

Helpful Report

Posted 6 years ago

Dear Gladys Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Olivia Customer Resolutions Manager

Posted 6 years ago

“Very bad customer service I order on July 17 th and still not receive my order, when contact costumer service the ask me to send order etc they did not had my order is August the 2 nd and still waiting to see what happened to my order!”

Helpful Report

Posted 6 years ago

Dear Nadia Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Olivia Customer Resolutions Manager

Posted 6 years ago

“Non ho ancora ricevuto niente”

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Posted 6 years ago

“I have 3 times asked for an invoice. What I became, was a confirmation of the order confirmation. An Invoice could I not become. Very bad business manner ......”

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Posted 6 years ago

“I ordered the Bluefin Fitness April 30th and as of today May 23rd I still don’t have it!”

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Posted 6 years ago

“Das von mir bestellte und bezahlte Produkt ist bis heute nicht bei mir eingetroffen. Ich bitte um Klärung”

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Posted 6 years ago

“poor build quality i asked for a refund asap, a piece of particle board that the handles attach to on the base. Nothing fits together either. Many scratches on the plastic covers as well”

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Posted 6 years ago

“Die Vibrationsplatte mit der Bestellnummer #20995 funktioniert leider nicht. Ich bitte um Rücksendeinformationen. Mit freundlichen Grüßen Anton Heiß”

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Posted 7 years ago

“Currently, 10 days post order and 5 days post “your order is complete” email I still don’t have my piece of kit. Apparently “your order is complete” means that the paperwork is done not that it has been sent out or even that I have it so a pointless email. Sadly BlueFin use parcel force - read their reviews on Facebook - it should have arrived yesterday, it may arrive today. Goodness knows what Tate it will be in. In this day and age, so far the whole process has been sloppy and as far as Parcelforce go, shoddy. I will shop elsewhere in future but as far as my bit of kit goes, I live with dwindling hope. Hey ho”

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Posted 7 years ago

“Ordered item 2 weeks ago still not had it”

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Posted 7 years ago

Bluefin Fitness is rated 4.4 based on 2,419 reviews