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Blakely Clothing Reviews

4.4 Rating 1,921 Reviews
84 %
of reviewers recommend Blakely Clothing
4.4
Based on 1,921 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Absolutely love this coat people keep commenting on it and asking wear I got it from it is so thick and warm
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Posted 3 weeks ago
Amazing quality very fast delivery 0
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Posted 3 weeks ago
Purchased from before and happy with product and service However I placed an order for this Christmas and the wrong items were sent I have been trying to get this resolved for over a week and still my orders not been dispatched and they are asking what’s missing from the order? But it’s the whole lot still not been dispatched They made the mistake but insisted I return the goods they sent in error before even entertaining rectifying their error (trying to get a returns label was impossible) Unable to contact by phone.. everything is email with different people replying each time Just be warned if they get your order wrong it’s the worse customer service experience you will come across
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Posted 3 weeks ago
Excellent product looking forward to ordering again
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Posted 3 weeks ago
Love the product range and great quality.
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Posted 3 weeks ago
Disappointed. Inever received my order and customer service didn't resolve the issue. Very frustrating experience- I won't be ordering again.
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Posted 3 weeks ago
Quality of both products was awful. Combined £90 tracksuit and the quality felt like cardboard. Sent back for a refund.
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Posted 3 weeks ago
Easy to order.arrived early.
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Posted 3 weeks ago
Recommend this particular Brand to family & friends. The quality is worth the price. Even though the prices are high for jumpers! Sizing is bang on to Standard sizes suggested, properly wouldn’t go smaller than your normal Size you wear. The Jumpers do collect fluff easily, but the material is really soft & comfortable- wouldn’t change the quality though. If returning items, it can be pain and not cost effective, no inner label included for free postage etc.
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Posted 3 weeks ago
I have order a set ( hoodie and sweatpants)for my boyfriend. Unfortunately, the pants were a bit too big and I have requested and exchange for a smaller size. Due to an error the small size was out of stock and they suggested to choice a different item instead. I have selected another pair of sweatpants which was a bit higher value and I have not been charged any extra for that. Thanks to Blakely team!
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Posted 3 weeks ago
REally good company - quick service very well priced good range of clothing
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Posted 3 weeks ago
Brilliant company, fabulous service
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Posted 3 weeks ago
Very prompt with delivery and refunds .
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Posted 3 weeks ago
Great quality and range of styles and colours, easy checkout, good communication in delivery updates and quick delivery.
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Posted 3 weeks ago
Will recommend, very fast delivery, had before Christmas
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Posted 3 weeks ago
Too many bubbles
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Posted 3 weeks ago
Thank you so much The quality of your products and the speed of your service is outstanding xx
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Posted 3 weeks ago
Same as above comments
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Posted 3 weeks ago
Fantastic customer service, super fast delivery!
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Posted 3 weeks ago
Wasn’t too sure what to expect, but these hoodies are buttery soft, so cosy, and lovely oversized comfy. They’re like a massive hug, i’ve not took mine off me since i got it. I want to replace my whole wardrobe with Blakely.
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Posted 3 weeks ago
Blakely Clothing is rated 4.4 based on 1,921 reviews