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Bladder & Bowel Community Reviews

4.6 Rating 11,173 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
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About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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I recently downloaded my Just Can't Wait card to be able to claim Ally's Law and access a restroom when I have a flare-up. I haven't had to use it yet, but the peace of mind I get having it available is invaluable. My only request is if it could be saved as an app rather than a Wallet card. I would prefer to access it from my home screen - I've gotten used to apps for almost every go-to. Today when I wrote this review, I panicked because I couldn't find it. I had forgotten that it was hidden away in my Wallet app and not up front.
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Posted 2 years ago
Hi there Lori, Thank you for taking the time to review the Just Can't Wait Card, and we are glad it's of help to you. This is valuable feedback which we will share with the team for consideration when we next update the card - it's important for it to be easily accessed in an emergency! Thank you for sharing your experience with us. With kind regards Customer Support Bladder & Bowel Community
Posted 2 years ago
Found information very helpful, have downloaded the Just can’t wait card, which will help if needed
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Posted 2 years ago
Very reassuring
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Posted 2 years ago
I feel more comfortable knowing I can access a toilet in a hurry. In just back from Lanzarote and I used my card a few times. No questions asked showed where the toilet was .
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Posted 2 years ago
I think its a very good thing and helps alot of people
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Posted 2 years ago
Nobody has heard of it and when i give the card they think i made it myself.it needs advertising. Great idea,concept is good.
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Posted 2 years ago
Hi there, Thank you for your review and we're sorry it's not more positive. We are working to raise awareness with all levels of community to improve everyone's understanding of what it's like to live with a bladder and or bowel condition. The more people show the card though, the more people will recognise it. Our latest Toilet Scheme campaign invites establishments to learn about and support the Just Can't Wait Card, you can find out more here: https://www.bladderandbowel.org/help-information/toilet-scheme/ If you'd like us to approach any establishment on your behalf to better educate them around the card, please email us details at help@bladderandbowel.org We wish you all the best in the meantime. Please stay with us on the journey! With kind regard Customer Support Bladder & Bowel Community
Posted 2 years ago
N/a, sorry don't have anything more to say
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Posted 2 years ago
No good because I’m before 5 years Because for the past 5 years I have been suffering until now
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Posted 2 years ago
Hello there Fawzy, We're very sorry to hear you've been suffering such a lot. If you're based in the UK we may be able to help you access some better support services for you? If this would be helpful please email us at help@bladderandbowel.org We wish you all the best Customer Support Bladder & Bowel Community
Posted 2 years ago
Not really a deal of help
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Posted 2 years ago
Hi there Colin, We're sorry to hear this - can you let us know what more we could have done to help, in your case? Please feed back to us in more detail at help@bladderandbowel.org so that we can address this for you. With kind regards Customer Support Bladder & Bowel Community
Posted 2 years ago
Very good service. They have supplied me with my medical prescriptions & delivered them quickly along with so many extras you may need.
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Posted 2 years ago
Hi there Scott, We're so happy to have been able to help - thank you for your kind review, we wish you all the best with your healthcare journey. Do get in touch if there's ever anything we can help with. Kind regards Customer Support Bladder & Bowel Community
Posted 2 years ago
It's good to know I'm not alone with these embarrassing conditions. I feel less anxious about finding a toilet in time with my "just can't wait" card. Thank you!
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Posted 2 years ago
Excellent service and support with a comprehensive, helpful website
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Posted 2 years ago
Brilliant.... got my electronic card... so much help to me and much support 👍
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Posted 2 years ago
I've struggled for over 12month,s now with my bladder so I was transfered to bladder and bowel community a few months ago and they have helped and supported me a lot,I've becone to understand more and keep control of my situation thankyou so much for your help n support
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Posted 2 years ago
Reviewing just 'can't wait card'.
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Posted 2 years ago
Hi there, We're sorry to hear your review isn't more positive - is there anything specific you'd like to feed back on to help us improve? Please email us at help@bladderandbowel.org and we'll be happy to address these for you. With thanks and kind regards Customer Support Bladder & Bowel Community
Posted 2 years ago
Not a lot of place even let you use there toilet I have ibs and my bladder Is very weak so when I need to go I really need to go or ill have an accident and it happened in a shop as they refused for me to go
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Posted 2 years ago
Hello there, Thank you for your review, we're very sorry to hear that your first experience has not been more positive, and hope you are ok. We'd like to reassure you that this is not a common response to the card, but we do know that there are still people out there that are either unable to help, or less informed of bladder and bowel conditions. Our mission is to educate shops and staff, in fact we have a special campaign running - it just takes time for people to adapt. If you'd like, we can contact the shop independently (with not mention of this conversation) and see if we can support their staff with further information. Simply send us details to help@bladderandbowel.org and we can action this for you. We hope this is some help - please let us know if we can help more. Kind regards Customer Support Bladder & Bowel Community
Posted 2 years ago
Have been very helpful
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Posted 2 years ago
I was very pleased to be able to get the bladder card for urgent use of the toilet This has made me feel more confident when out.
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Posted 2 years ago
The nurse was very nice and helpful, but I already knew my problem and I really need to see a consultant to fix my prolapse which I was diagnosed with 11 years ago.
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Posted 2 years ago
Not really been on it to be honest
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Posted 2 years ago
Bladder & Bowel Community is rated 4.6 based on 11,173 reviews