Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.64

4.6 Rating 10,658 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

4.6

Based on 10,658 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bladder & Bowel Community 5 star review on 17th March 2024

Eero Välimäki

Bladder & Bowel Community 5 star review on 30th November 2023

Chris Cook

Bladder & Bowel Community 5 star review on 10th July 2023

Anonymous

Bladder & Bowel Community 5 star review on 11th April 2023

Samantha Bradshaw-gill

Bladder & Bowel Community 5 star review on 12th March 2022

Sarah Otton

Bladder & Bowel Community 5 star review on 20th December 2021

Trudy Morris

Bladder & Bowel Community 5 star review on 18th October 2021

YANCY-ADAHY TURNER

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not received my card yet”

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Posted 2 years ago

“Good to know I'm not alone.”

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Posted 2 years ago

Thank you for your kind review Jaqueline, You are definitely not alone! Thanks for becoming part of the community - if you need further support you may wish to join our Facebook Group for discussion - just search 'Bladder & Bowel Community Support Group' on Facebook, or copy and paste this link: https://www.facebook.com/groups/BandBCommunity/ All the best with your ongoing journey. With kind regards - Bladder & Bowel Community Team

Posted 2 years ago

“Really disappointed that the cards are no longer available to order online and now require payment”

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Posted 2 years ago

“Good idea, having just can't wait card, would be impressed if and when I received it”

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Posted 2 years ago

Dear Angela Thank you for your review - we've replied separately so that we can try to find a resolution for you, but if you have any trouble please email us at help@bladderandbowel.org for support. With thanks and kind regards - Bladder & Bowel Community Team

Posted 2 years ago

“The wallet pass is good to have. But I was concerned that as soon as I signed up I was contacted via the phone number I gave by a bladder medical specialist in Liverpool. Obviously selling data?”

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Posted 2 years ago

Hi there, Thank you so much for taking the time to review us, and we're sorry if you felt in any way that you'd been contacted beyond your preferences. The card is provided in partnership with Home Delivery who may contact you to make sure you downloaded your card ok, and to see if you need further assistance. Please be assured, we have asked our team not to contact you again. Please email us at help@bladderandbowel.org if you have any further questions. With thanks and best wishes - Bladder and Bowel Community Team

Posted 2 years ago

“I applied for the can’t wait card and have t received it”

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Posted 2 years ago

Hi there Janet, So sorry to hear you've not received your Just Can't Wait card - if you applied online it would be a digital version, which would be downloaded directly to your smartphone. Do email us at help@bladderandbowel.org if we can be any more support. With kind regards - Bladder & Bowel Community Team

Posted 2 years ago

“I have not as yet received my radar key & card. Had no communication, delivery is slow or non existence. Site itself has information that could help me.”

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Posted 2 years ago

Dear Tricia, So sorry to hear your experience has not been more positive, our customer support team will be in touch shortly to see if we can put this right for you. Kind regards - Bladder & Bowel Community Team

Posted 2 years ago

“I can't really comment yet because I've not had contact. I feel disabled by my condition sometimes.”

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Posted 2 years ago

“Your service is excellent and the card arrived promptly. I have seen a much better card with a white background. Your colours are wrong. Just Can't Wait is excellent but white on blue doesn't work well.”

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Posted 3 years ago

“Not used yet due to lockdown.”

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Posted 3 years ago

“Hello, i have received the card but expected to receive the key, rather than having to sign for a prescription service.”

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Posted 3 years ago

“I have not started using it yet so cannot give a better score”

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Posted 3 years ago

“As a card it is OK, but but not very useful, hear I am rolling along in my wheelchair and the disabled loo is closed due to this covid 19, so your card can't get you into the loo, oh dear I've messy myself”

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Posted 3 years ago

“I haven't yet needed to show the card, so don't know how well it is recognised or received.”

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Posted 3 years ago

“I was pleased to speak to someone but really would appreciate an email letter about this as I need to forward it to the PIP interview this Friday and also in support of my blue badge request so as I can park near a disabled toilet I would also appreciate some information as to when I can use the card for my serious bowel disabilities”

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Posted 3 years ago

“I recieved my order very promptly, but there was an item missing.when i contacted your department i was told that the item,Dansac adhesive remover was oit of stock and would be delivered in a day or two.after waiting a week i rang again, to be told it was never ordered on my prescription. When i contacted my GP surgery they also confirmed it was not ordered with the rest of my order.so i had to order again to be sent to my local boots .when my next order goes through i hope everything will be on that order.could some one ring me to confirm my order next time. Thankyou.”

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Posted 3 years ago

“My card came during lockdown so I haven't had to use it, but I am sure it will be great once I get the chance to get out. There are some areas I have not been able to access due to lack of public toilets and even the scheme that was set up with local businesses did not work as it should have, those few who were advertised as having toilets for public use e.g. pubs had notices to say this is not the case. This made many areas I had to worry about visiting Thank you”

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Posted 3 years ago

“Have not had chance to use the card yet , it is there for reassurance.”

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Posted 3 years ago

“Thank you fir the card. I have yet to use it, but hopefully will not have problem doing so. Thanks”

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Posted 3 years ago

“I've given 3 stars as my card never arrived.”

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Posted 3 years ago

Bladder & Bowel Community is rated 4.6 based on 10,658 reviews