Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,936 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Very informative and great to talk to fellow sufferers. It breaks down the taboos of what we all have to cope with.”

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Posted 1 year ago

“This site is so helpful and informative. I am about to go on a big trip to Australia and was feeling very low about my condition. The advice re travelling and the positive encouragement not to let my condition stop me doing things was invaluable. GP consultations are so restrictive and no space to really discuss practical issues and I felt left in limbo whilst I wait for another appt. I'd really recommend this site.”

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Posted 1 year ago

Dear Mary, Thank you so much for your kind review, we are very glad to have been able to help you in the run up to your trip. Travel can be stressful and especially so when you have a health condition to manage! We'd advise asking your airline and airports if you can get any additional assistance with your journey, as this can be a great help. Welcome to the community - and safe travels! Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Discretion is upmost”

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Posted 1 year ago

“I recently downloaded my Just Can't Wait card to be able to claim Ally's Law and access a restroom when I have a flare-up. I haven't had to use it yet, but the peace of mind I get having it available is invaluable. My only request is if it could be saved as an app rather than a Wallet card. I would prefer to access it from my home screen - I've gotten used to apps for almost every go-to. Today when I wrote this review, I panicked because I couldn't find it. I had forgotten that it was hidden away in my Wallet app and not up front.”

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Posted 1 year ago

Hi there Lori, Thank you for taking the time to review the Just Can't Wait Card, and we are glad it's of help to you. This is valuable feedback which we will share with the team for consideration when we next update the card - it's important for it to be easily accessed in an emergency! Thank you for sharing your experience with us. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Found information very helpful, have downloaded the Just can’t wait card, which will help if needed”

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Posted 1 year ago

“Very reassuring”

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Posted 1 year ago

“I feel more comfortable knowing I can access a toilet in a hurry. In just back from Lanzarote and I used my card a few times. No questions asked showed where the toilet was .”

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Posted 1 year ago

“I think its a very good thing and helps alot of people”

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Posted 1 year ago

“Nobody has heard of it and when i give the card they think i made it myself.it needs advertising. Great idea,concept is good.”

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Posted 1 year ago

Hi there, Thank you for your review and we're sorry it's not more positive. We are working to raise awareness with all levels of community to improve everyone's understanding of what it's like to live with a bladder and or bowel condition. The more people show the card though, the more people will recognise it. Our latest Toilet Scheme campaign invites establishments to learn about and support the Just Can't Wait Card, you can find out more here: https://www.bladderandbowel.org/help-information/toilet-scheme/ If you'd like us to approach any establishment on your behalf to better educate them around the card, please email us details at help@bladderandbowel.org We wish you all the best in the meantime. Please stay with us on the journey! With kind regard Customer Support Bladder & Bowel Community

Posted 1 year ago

“N/a, sorry don't have anything more to say”

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Posted 1 year ago

“No good because I’m before 5 years Because for the past 5 years I have been suffering until now”

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Posted 1 year ago

Hello there Fawzy, We're very sorry to hear you've been suffering such a lot. If you're based in the UK we may be able to help you access some better support services for you? If this would be helpful please email us at help@bladderandbowel.org We wish you all the best Customer Support Bladder & Bowel Community

Posted 1 year ago

“Not really a deal of help”

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Posted 1 year ago

Hi there Colin, We're sorry to hear this - can you let us know what more we could have done to help, in your case? Please feed back to us in more detail at help@bladderandbowel.org so that we can address this for you. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Very good service. They have supplied me with my medical prescriptions & delivered them quickly along with so many extras you may need.”

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Posted 1 year ago

Hi there Scott, We're so happy to have been able to help - thank you for your kind review, we wish you all the best with your healthcare journey. Do get in touch if there's ever anything we can help with. Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“It's good to know I'm not alone with these embarrassing conditions. I feel less anxious about finding a toilet in time with my "just can't wait" card. Thank you!”

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Posted 1 year ago

“Excellent service and support with a comprehensive, helpful website”

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Posted 1 year ago

“Brilliant.... got my electronic card... so much help to me and much support 👍”

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Posted 1 year ago

“I've struggled for over 12month,s now with my bladder so I was transfered to bladder and bowel community a few months ago and they have helped and supported me a lot,I've becone to understand more and keep control of my situation thankyou so much for your help n support”

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Posted 1 year ago

“Reviewing just 'can't wait card'.”

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Posted 1 year ago

Hi there, We're sorry to hear your review isn't more positive - is there anything specific you'd like to feed back on to help us improve? Please email us at help@bladderandbowel.org and we'll be happy to address these for you. With thanks and kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Not a lot of place even let you use there toilet I have ibs and my bladder Is very weak so when I need to go I really need to go or ill have an accident and it happened in a shop as they refused for me to go”

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Posted 1 year ago

Hello there, Thank you for your review, we're very sorry to hear that your first experience has not been more positive, and hope you are ok. We'd like to reassure you that this is not a common response to the card, but we do know that there are still people out there that are either unable to help, or less informed of bladder and bowel conditions. Our mission is to educate shops and staff, in fact we have a special campaign running - it just takes time for people to adapt. If you'd like, we can contact the shop independently (with not mention of this conversation) and see if we can support their staff with further information. Simply send us details to help@bladderandbowel.org and we can action this for you. We hope this is some help - please let us know if we can help more. Kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Have been very helpful”

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Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,936 reviews