Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,941 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Great to know organisation is there. Just Can't Wait, card a useful extra. I'm disappointed by lack of info on : rectal prolapse, and IBS management.”

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Posted 1 year ago

Hi there Maggie, We're sorry to hear you didn't find the information you were looking for - we will certainly be reviewing these areas in light of your feedback. Thank you for taking the time to share this. In the meantime, we wonder if you found our site-search useful? If you type in IBS for example, you'll find a range of related topics which we've covered - or copy and paste this link: https://www.bladderandbowel.org/?s=ibs Wishing you all the best in the meantime, Customer Support Bladder & Bowel Community

Posted 1 year ago

“I think it is a great idea. But I went to 2shops boyes and superdrug in South shields and was refused.”

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Posted 1 year ago

Hi there Gloria, We are so sorry to hear this. The card is usually widely recognised, and we're very sorry to hear that this happened to you. We're keen to address this through our Just Can't Wait Toilet Scheme, which is aimed at educating staff and venue management around the importance of access to toilets. If you would like us to contact any venues near you in order to improve access to toilets, please email us with details to: help@bladderandbowel.org Thank you for being on the journey with us! With thanks and kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“There are some interesting cases on this group. It's also good to see other people having similar problems.”

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Posted 1 year ago

“Quick response and great service”

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Posted 1 year ago

“Staff polite & service provided are first class”

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Posted 1 year ago

“Easy to contact for any advice and information needed”

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Posted 1 year ago

“I am not happy with your service provider at all. I applied for a Cannot Wait plastic card therefore, I filled out and posted the form also, done the payment of £2.95 beginning but I haven't receive any card yet!?”

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Posted 1 year ago

Hi there Somayyeh, We wouldn't be happy either! Thank you for bringing this to our attention, we shall trace your order and get back to you with a resolution as this is very unusual for plastic card orders. Thank you for your patience, in future please do email us with any concerns - you can always reach us via our website or on help@bladderandbowel.org With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“Only dealt with them by phone apart from ordering my plastic Just Can't Wait card. But good friendly service and advice.”

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Posted 1 year ago

“I am so glad that Bladder and Bowel exists. I was diagnosed with IBS and the 'just can't wait' card or app have saved me from having to justify why I need a loo urgently.”

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Posted 1 year ago

“I find it very reassuring to hear others stories and share advice. People are very kind to each other and there is lots of understanding.”

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Posted 1 year ago

“I think I screwed up, can you send me out a card in the mail please?”

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Posted 1 year ago

“My experience has been really positive. In a world where support and accessibility are still few a far between, I have found similar, like minded people going through the same issues a breath of fresh air”

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Posted 1 year ago

“Very friendly and supportive staff wish there were more toilets”

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Posted 1 year ago

“Prefect Web site”

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Posted 1 year ago

“I'm happy I've got a can't wait virtual card but would like to have a real card as well But all in all I needed a can't wait card I just hope the one in my wallet is accepted when needed Thanks”

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Posted 1 year ago

Hi there Marcia, We're so glad to hear you're happy with your digital card, and we do find that increasingly it is being accepted by venues. If you'd like a plastic card as well, these are available to purchase via our website - simply download the form and complete it, and return to su via email or post with payment. If you need any further support, please contact us via our website. With kind regards Customer Support Bladder & Bowel Community

Posted 1 year ago

“It's a good service”

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Posted 1 year ago

“Good information when Needed ,As I'm new too this problem”

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Posted 1 year ago

“I have only recently joined the Bladder & Bowel Comminity but I have already benefitted from the card/app on my phone to access a toilet. I know the Community iis more than just this benefit and I am pleased that I was informed and encourage to join. Thank you”

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Posted 1 year ago

Dear Jennifer We're so glad to know we've been able to help - we wish you all the best on your healthcare journey - you know where we are if you need anything. Do check out our Support Group on Facebook, where you can ask questions to the group to listen and learn. To find us, just search 'Bladder & Bowel Community Support Group' Kind regards, Customer Support Bladder & Bowel Community

Posted 1 year ago

“Requested card came quickly. Very efficient and very helpful. Not had much interaction with community to date but good to know support is there if and when needed. Thank yoy”

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Posted 1 year ago

“Fast response to my query and corrective action taken swiftly”

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Posted 1 year ago

Bladder & Bowel Community is rated 4.6 based on 10,941 reviews