“Excellent quality hat, mitts and bag: well packed, good ethics and love the fact that the customer can give more info on sizing to help with the selection of items that are just right.”
“Although I had to wait a long time for my item, it was not the fault of Black Yak but the post!
The gloves arrived, well packed and exactly what I was after.
I am really pleased with both the gloves and the communication from the Company.
I will be using them again.
Thank you”
“I like the aubergine colour.
I've never had such a thick and heavy jacket before but you don't notice the weight
once you put it on. I gardened wearing it this afternoon in minus temperatures.
Despite the bulk I was able to move freely and I was really warm.
The sleeves are too long but I can turn them under. Marvellous value for money.”
“Lovely warm wrist warmers arrived very quickly. Snuggley warm perfect for this cold weather. I like that finger tips and thumbs are exposed so you don’t have to take them off when in shops. Very pleased with my purchase.”
“Excellent customer service. My original order of wrist warmers were slightly tight so I emailed and had a phone call within hours. Replacements were sent out really quickly. Couldn't fault them. Excellent service all round ... and lovely warm wrist warmers!”
“I have four, they are my go to hat when out birding in cold weather. Fit well and look good and are never itchy! This review is from someone who doesn't even like wearing hats.”
“This was my first purchase from Black Yak and I'm impressed......communications were friendly and helpful......delivery was speedy and the item received was of excellent quality.
All good...Thank you.”
“Royal Mail were very very slow delivering my hat. When it hadn't arrived I emailed Black Yak and received a really prompt email from Mandy. She gave me details of my order's delivery dates and asked me to get back in touch if it didn't turn up. She was very reassuring.
My hat came! It's really nice! Thanks Black Yak!”
“Excellent service, and excellent product. I ordered the pink jacket with a detachable hood. Very pleased.
I called the company first to discuss size options they were very helpful. The item was well-packed and delivered quickly. First-class service from beginning to end. I would 100 percent recommend this company and the item purchased. I will definitely be purchasing again from Black Yak.
Thank you”
English
