“The order was sent out quickly and my brother-in-law was very happy with his hat and gloves. We have bought from Black Yak over the years due to the comfort of their products and their high ethical standards.”
“I bought some wristwarmers for a present. I already have two pairs myself and can really recommend them as they are warm, comfortable and come in a wide range of colours and stitches. Mandy at Black Yak was extremely friendly and helpful when I wanted to change my order.”
“I ordered the wrong colour but the right colour was with me even before I sent the wrong one back, product is a lovely quality. Very impressive service.”
“Everything came promptly and was as described. The mittens are a little long (fingerwise) but I think once they're washed they'll be fine. They're really warm which is great.”
“Very pleased with all aspects of the transaction. Communication and speed of delivery were exemplary. The product itself was of a high standard . I made a mistake in ordering and was seriously impressed with the speed which this was brought to my attention by a phone call to me . The problem was put right in a pleasant and efficient way.
Black Jak is a company in which you can have complete confidence.”
“Ordering was easy, delivery service excellent -next day!. And my friend who I bought it for loves it. She is looking forward to staying warm whilst walking.”
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