“The cardigan I ordered was delivered promptly and was well wrapped. It feels very warm and wll be perfect for the winter months. The body part is a perfect fit, and I like the removal hood. I frequently remove hoods from jackets etc so this style was perfect for me. I did find the neck a little bit tight when I zipped it up with the hood in place, but once I removed the hood the collar was just right. I'm really looking forward to wearing it.”
“Love my new jumper and hat. They look and feel great and are beatifully made to high standard and quality. I appreciated the size check e-mail, and prompt delivery - excellent thanks.”
“Very good customer service. They bothered to check the sizing for the garment. It arrived beautifully wrapped and he loved it! His last one lasted about 15 years too....!”
“Gutted to lose my favourite woolly hat in the Shetland Islands recently . Really lucky to order one almost the same from Black Yak. Ordered two by mistake but they checked this out with me before dispatch and refunded without any problem. Lovely products and great service.”
“Black Yak are an excellent compant, and I can't prasie them highly enough! Fantastic customer service, beautful products, and well-packaged, prompt selivery. Highly recommended.”
“Excellent customer service: a member of the team contacted me for additional information to ensure that size ordered would be appropriate for my requirements. The wool jacket ordered was delivered promptly and was of the same high quality as the products we have bought from the company in the past.”
“I had a very positive outcome dealing with Black Yak. The wesite was easy to navagate and I was able to fid the item I required. Delivery was quick with no delays. Very good communication keeping me up to date with my delivery.”
“I now own about half a dozen Yak hats and ear muffs. Every single one is quality, warm and much admired. The scarves and gloves are equally lovely. Need I say more!!”
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