“The shirts I ordered turned out to be too big (my fault), so I got in touch with them and although they were more than happy to exchange them, I wanted them in the next couple of days. They were more than happy for me to go to their "Warehouse" to exchange my shirts for a smaller size the next day.
Fantastic service :-)”
“I ordered a couple of items, a Patchwork dress and an Embroidered Top and they arrived very quickly. The sizing was very good, they both fitted well. A nice touch was the note attached asking for me to notify them if there were any problems at all. Overall, I was very pleased with the service recieved.”
“Excellent product and superior customer service. I love my batik wrap patchwork skirt.
Fits as expected and wonderfully vivid colors. Can't wait to wear it around Cincinnati, Ohio, US.”
“Excellent service - someone even rang up to go through the sizing with me. Lovely cosy jacket - very high quality - I'm very pleased and will be ordering another jacket in a different colour.”
“Just got my latest 2 Black yak hats in my collection -love them. Super warm lining, one hat colourful the other one subtle -Black yak hats are the best -I wouldn't get mine from anywhere else ,plus super-fast delivery -great service.”
“Product was as expected, very good quality, great colour and very roomy. A birthday gift for my 88 year old very trendy dad!! Supporting industry in Nepal as well.”
“First bought 3 pairs of wrist warmers from Black Yak at Crufts. The quality is so good I ordered 2 more pairs online. Easy to order, loads of choice and really fast delivery. Will definitely buy from Black Yak again.”
“I have purchased clothing from Black Yak for many years. The garments have always been of good design and quality. The colours are especially appealing. Service is very good and the website a pleasure to use. Over the years that I have used their clothing, I have occasionally suggested possible ideas for future garments and they have taken my thoughts into consideration.”