“First of all, the jacket I ordered is beautiful, nice and warm and well made. That alone deserves 5 stars. However, what really makes a difference is their superbe customer service. The first jacket I received was too short in the sleeves. I called and the person I spoke to remembered my order because I had told them that I am tall and slim and she was wondering whether the medium she had picked would work. Since it didn't she went away and measured a large fit to make sure it would not be too big. All of this was done immediately, I received the new one within a couple of days together with stamps to return the medium size. I was very impressed and am sure that I will treasure the jacket for a long time to come.”
“I cannot praise you enough. I don't exactly remember how I stumbled across you a few years ago but I wanted a pretty but serviceable woollen hat to keep me warm on holiday at Christmas and luckily found you. I've now got 2 beautiful hats and a snood- all totally fab. Your ordering process is easy, the service has always been exceptional and I would recommend you to anyone, anywhere, anytime. Thank you š!”
“I am really impressed with the quality and design of my woollen hat.
It is a good fit, stylish and very warm.
Following this purchase, I wouldn't hesitate to buy more items from Black Yak!”
“I am so pleasted with my lovely hat and matching gloves. Black Yak were kind enough to pick out a slightly larger size of hat for me - much appreciated.”
“I put the coat on and instantly realised Iād just got a new friends for life. I love it! Immediately got one for my wife and she loves hers too. Very happy :-)”
“Bought two hats as gifts for Christmas
My friends are keen hill walkers and wear the best gear so obviously Black Yak came to mind.
I know for a fact they will love them, not just for the quality, but the fact they have been to Nepal on few occasions and will love that they are ethnicity produced....so thanQ.”
“Well-made, softer than expected, and will surely be a hat to reach for. Colors are versatile and considered, not thrown together. Pattern is just right; not too much nor too little. Thank you!”
“The jerseys are beautifully made, look brilliant and keep you very warm, they wash in the machine and do not lose shape. An added pleasure is to be supporting the knitters in Nepal.”
“I bought a pair for my brother who has poor circulation and needs to wear mitts to try and keep his hands warm. I've tried so many pairs that never did a decent job.
I saw Black Yak's website and bought him a pair.
The result is incredible and the mitts actually warm his hands.”
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