“Excellent, swift customer service.
My jacket arrived very quickly and was a great fit, following the advice from the team. The jacket was beautifully packed, is of great quality and is very warm. Ideal for what I needed.”
“I Came across a lovely hat with pompom in a shop. I wanted a matching scarf and gloves for my partners Christmas gift. I was delighted to find these on the website. They arrived quickly, beautifully made and super quality”
“Good info on the website, quick and helpful
advice on sizing over the phone, swift delivery and a perfect jumper. Can’t really ask for more than that. Wish I could buy another half dozen. Many thanks.”
“I called them to enquire about the sizing as the xl and xxl for men was not listed in cm and inches on the website. When i was asked about my height and chest size, i got muddled and said the wrong measurement and the woman laughed at me and tried very hard to stop herself from laughing for the rest of the conversation. I have Autism and dyslexia, and cancer with insomnia so was very tired when i called. I thought it was extremely unprofessional behaviour. On the upside the fleece lined 3/4 mens coat in beige is amazing to wear instantly warm with fine workmanship and speedy next day delivery. If the shop worker reads this, please learn from this and act with professionalism.”
“Quick, efficient service.
Over the years I have had hats, gloves, mittens and wrist warmers. They wonderfully warm and cosy.
They handwash well in cool water. I only replace because we have either lost and item or to colour coordinate.”
“This it the third pair of wrist warmers I have bought from black yak (never worn out but I am quite good at losing things) they are just SO good. Won't buy them from anyone else now.”
“Ordered two hats early afternoon (my first order) and they arrived by 1st class post the following lunchtime. Fit perfectly and love the colours. Impressed.”
“My recent purchase is a Christmas Gift. I shall have to wait for feedback before I can honestly comment. I've been delighted with all but one of my previous purchases.”
“Super ethical company. They responded so quickly to my queries, and were really helpful in finding me the right size mittens. I can really recommend Black Yak.
Many thanks”
