“I bought 2 jumpers, 1 hat and a jacket from Black Yak. All the items are what it said on the website and I love them. I bought a jumper about 10 years ago, it washed well, kept it's shape and colour and I loved it.
The service is second to non and I would highly recommend them and you will be supporting a fairtrade organisation. Win.win!”
“Unfortunately I was not able to keep the item because it did not fit, but it was very well made, warm and looked good. Communication with the company was quick and polite, I would buy from here again!”
“Excellent quality and value for money. Great to know I'm supporting a fairtrade organisation by buying from them. I ordered online and it came very quickly.”
“My daughter loved the mitts and thought the quality was excellent. I was pleased with the speed and accuracy of the service and also the personal response I got”
“Excellent service, I bought a hat which was stylish and very well made and a sweater which was too big. The smaller size was out of stock so I was given an immediate refund. Staff were very helpful”
“Incredible customer service. Due to a mix-up on my end I had to cancel my purchase a couple of hours after making it, however the team were amazing, made it incredibly easy and I wouldn't hesitate to come back in future. They've got some great items so I'm sure I'll be back soon!”
“Ordered 2 pairs of mittens. Both pairs are very warm & cosy & so extremely beautiful. They were delivered in a few days. Wonderful efficient service. I will definitely order products in the future.
Thank you Black Yak”
“I was so happy with the quality of items I ordered (2 hats and 1 pair of fingerless gloves) - they are warm and beautiful and my husband and I love wearing them. I also love that this company is fair trade. We will definitely be back to buy Black Yak items for ourselves and gifts for others.”
