“I just bought a double pom pom rainbow wool hat to replace the one I had lost that was given to me as a gift around 5 years ago. I loved the original hat so much, it was so nice that I would get daily compliments on it from strangers. I couldn't see the rainbow one on the website so I messaged asking if they could make one. Fortunately, they had some but they hadn't uploaded the pictures to the website and so they told me to order one of the other double pom pom hats and put a note on saying I would like the rainbow instead. I now have a hat which is just as lovely as the original. These hats are beautiful, well made, long lasting and washable at 30 degrees. The wrist warmers are gorgeous and so warm and comfy too.Customer service is excellent.I can not recommend highly enough. Thank you again Black Yak!”
“Fabulous products. I could'nt be more pleased with the jacket and bags. Mandy was brilliant with customer service, making sure the jacket would be the right size. The delivery arrived next day as promised.”
“I ordered a pair of felt slippers from Black Yak. They were delivered promptly and were of good quality. My postman had left them outside my house in the rain and the package was soaked when I found them, but the thick paper packaging was sufficient to keep the slippers dry inside.”
“I like fingerless gloves and wrist warmers and I don't have to constantly have to take them on and off when I go shopping, so when I saw some on your page in a different colour to a pair I already have I decided to buy them. I love the colour and the fact they are lined, so are warm and cosy. They fit well too”
“Excellent products and a real effort made to get sizing right when a lot of the products are indivdiual and variable. I'll definitely be back for more!”
“I bought a pair of fleece lined wrist warmers, they're absolutely lovely and were admired so much by my sister that I ordered her a pair as well. Wonderfully warm and comfortable. Nice quick delivery in sustainable packaging.”
“Excellent service. Beautiful mittens, bought as a gift as I already own a pair and love them. The only mittens that keep my hands really warm in all weathers. Highly recommend.”
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