“I love Black Yak. A beautiful selection of products in sustainable materials, lovingly crafted by local artisans and delivered with excellent customer service.”
“My hat arrived in good time and as soon as I wore it I knew it was just what I'd wanted all these years! Will be giving a test run in Northumberland and I'm sure it will definitely pass the test! Warm and cosy.”
“Bought a pair of wrist warmers thru the website. Beautifully packed and quickly despatched. Really pleased with my purchase especially as I have lost my last pair. Would certainly buy from Black yak again.”
“Fantastic service. I mentioned about having small hands and straight away an email was sent asking for measurements. The mits arrived promptly and fit perfectly and are fantastic quality. Thank you”
“Have bought from Black Yak a couple of times now and always have super customer service. A company that really cares that you get your purchase right and really happy to help! Products are amazing and toasty too!”
“Absolutely fantastic customer service. I bought my first hat several years ago. I loved it but lost it so I ordered a new one. When that arrived I was unhappy with knit and fit - each one is hand made so can differ. I called up and I was sent 4 more hats to try, at no extra cost, and an SAE. I chose one which suited me and sent the rest back.”
“I love Black Yak hats an gloves. I will be replenishing my wardrobe for next winter with loves and hats. My order was delivered so quick. Thank you Black Yak!”
“Definitely my go to winter birdwatching hat. They look good and with their half fleece lining are never itchy. I've now got 6 which speaks volumes. The worst thing is my wife loves them as well and often nicks one!!”
“Fabulous quality. I have two jumpers from them. The first has kept me warm for three winters. I also have a jacket which I bought 5 years ago, which I still occassionally use. I bought two items from their stall in York at the Christmas markets. The last one was ordered online, and they rang to check sizes before dispatch. Not cheap, but not expensive for the quality and service.”
