“It’s my favourite hat! I felted my last one by mistake in the washing machine!!! I was devastated because i wear it all the time. It’s warm, has beautiful colours, perfectly slouchy and such a lovely knit. So I found you guys on line and managed to get a new one. It’s just as great as my last one, and I love it just as much. XX thank you for making me happy!”
“Really happy with my short tailed ridge bobble hat that I bought! I ordered it on a Sunday & it arrived on Tuesday morning which was amazing! It was a replacement hat for the same one that I was given as a Christmas present by my best friend about 5 years ago & it was my favourite hat for adventuring in, I loved it, but unfortunately I lost it on the train after going to the Ludlow Christmas Medieval Fayre & I'm still absolutely gutted about losing it because it was a gift, but now I have a new one to accompany me on more adventures!”
“Goods arrived very promptly and were well packaged. The wrist warmers were extremely good quality and gorgeous colours - far better than some that I had seen elsewhere for double the price! Knowing that Black Yak are a Fair Trade company makes this purchase all the more pleasing and I will definitely use them again. I can't wait to see the faces of the recipients when I gift them. Thank you.”
“Size ordered was checked with me before item was sent, to ensure appropriate fit = Excellent customer service, together with great quality. Many thanks.”
“Black Yak was great about responding to my email quickly and sending the hat that I ordered quickly. I had purchased one of their hats in York, but lost it when I returned home to Seattle. I was so happy to be able to easily order the exact same hat online.”
“A lovely variety of designs in wristwarmers and gloves. This year I am buying them as presents, having found the wristwarmers I bought for myself so warm and versatile - ideal for shopping!”
English
