Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,192 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“My chosen product was at the cheapest price I could find on the web and post free. It was received by post within two working days, What more to sa?”

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“Very simple and easy to use. Defo use again.”

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“Fantastic value for a quality product. Fast, free delivery. Came as expected on time. Great online shop!”

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“Although I purchased on eBay I was impressed by the speed and efficiency my order was despatched. Will certainly use your site again. Many thanks.”

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“It is a very simple and straight forward process. The price is competitive and delivery safe and fast. Our Labrador appears to have an allergy which bothers her ears and this treatment brings much needed relief.”

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“So easy to order, was here very quickly aswell...a nice easy transaction and quality product”

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“Very easy to purchase and very very good price hope to purchase again from you”

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“The process of buying was very easy - and the item arrived within 2 days. However, only half the order arrived. I emailed, they checked and apologised and the remainder arrived after a few days.”

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“Very easy and a good transaction - thank you! Ps dog loved them!”

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“GREAT CUSTOMER SERVICE Will BE BUYING AGAIN”

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“Veru easy to purchase and good delivery...”

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“I'm very happy with my purchase., It was very straight forward to order & arrived quickly!”

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“Purchase was okay. Just after I had ordered I realized I had not entered voucher code (-10%) from previous order and review, so wrote to e-Bay asking if this could be credited. No response forthcoming even though I have chased twice. At this point, I'm unsure whether I'll use e-Bay again meaning Black Cat Medicines will not get the orders. Shame.”

Helpful Report

Your voucher code is for use on our website, not ebay :-) If you need a new code, just email us enquiries@blackcatmedicines.com

“Ordering from the website was easy. Item was posted quickly, I would definitely use them again.”

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“Excellent service; orders always posted next day and price is very competitive”

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“very competitive in price”

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“Unfortunately my bull terrier has the onset of early dementia, I was prescribed these by my local vet to aid his condition, along with other meds these are fantastic at keeping him stable. In addition, this supplier is by far the cheapest I’ve found on the Net.”

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“Super fast ordering prompt email with expected delivery Well done Hilary Wyer”

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“Excellent value for money, fast and efficient service plus quick delivery. A highly recommended company.”

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“Fast delivery to germany. Thanks.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,192 reviews