Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,270 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,270 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. There was a problem with the delivery of my goods. Which was sorted within 24 hours. Excellent customer service, after emailing my issues, Daisy sorted my problem for me”

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“a good company and the cheapest !”

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“Easy to order and quick delivery. Lots of updates and I will definitely use them again.”

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“Very good website with a good selection of products at very reasonable prices. Free delivery on all purchases means you can't lose. I would certainly recommend this site.”

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“Website was easy to navigate and prices were very competitive - transaction went through without any problems - dispatch and delivery (via amazon shipping) were very quick - happy to recommend them”

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“The website was easy to access , straight forward questions and fast delivery”

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“Really easy to order, great prices and delivered as stated.”

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“Would recommend. Super fast delivery! Purchased Dermal Ease for my itchy dogs and it works really well for them.”

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“Easy to use web site”

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“Wow!! Can’t believe how fast the delivery was. Will definitely order from here again.”

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“Good items great price and prompt delivery”

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“Direct4Pets was easy to order from. The price was cheaper than Amazon with no post and package to pay. The item arrived within a couple of days. I would and already have recommended direct4pets to anyone and will certainly buy from them again myself.”

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“Very easy to use the site”

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“very easy to order, had this product before, keeps our 2 little dachunds clean not harmful to pets, happy with my purchase, i recommend this item”

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“very easy to make a purchase”

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“Extremely easy. Just entering personal details and had to confirm whether I was ordering 3 or 6 doses. Normally only order 3 at a time but the saving on ordering 6 doses made it worthwhile. Also free postage on offer for a while.”

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“Really easy website to use Great product and great service”

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“I searched for my pet's usual dry food and the price comparison offered Direct4Pet. It was good pricing and turned out very fast delivery.”

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“website easy to use quick response,and easy to track parcel.”

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“Very straightforward. Speedy delivery too!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,270 reviews