Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,176 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - easy online shopping, great price and quick delivery. Very pleased!”

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“Very easy site to use. Just choose what you want to buy and need then pay for the goods at checkout. No hassle. Job done. Goods on their way. Easy as that. Thank you Marlene Ryall”

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“very easy to use website and good communication regarding despatch”

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“Product was easy to order. It was at a very competitive price and was dispatched very quickly. Definitely recommended.”

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“I have dealt with Black Cat medicines for a couple of years now and always had great service with quality products for my cat. Delivery is excellent and the purchase guide for the product required is very clear. By that I mean you cannot order for the wrong animal cat or dog by using the dropdown order box for the item.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 24th February 2020

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“Goods received on time but you could have enclosed a brochure/ catalogue of other pet items you sell”

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“It was so easy to order from you received two day’s early and am very pleased at the effect it had with my problem thank you once again would deal with you again thanks Ann”

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“Good item quick delivery”

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“So simple. Put my wanted item into eBay list, it came up here and one click it was bought.”

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“No problems in ordering and the tablets came in good time.”

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“Well laid out website. Easy to use and straightforward to order.”

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“Ordering very easy and delivery prompt”

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“5*Service.Order on way to Spain within an hour of order Faultless Thanks Brian”

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“brill service and quick delivery thank you mrs davies”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th February 2020

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“Easy to find, easy to order on line of over the phone. Quick delivery. Good products.”

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“Very efficient and fast delivery”

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“It was very easy to find out if these were the correct tablets for my dog, to see if others thought they were effective and to order them quickly. A fast response from the seller and information about delivery dates gives me confidence”

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“It was really easy to find what I wanted. Payment for the products was very easy too.”

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“I had previously purchased from Black Cat so was drawn back for seconds. The website purchasing was very easy, except that I couldn't get the "ReOrder" button to work from within "My Account" so had to raise a new order.. Shame, but still very easy. Thanks”

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“Very simple and straightforward and uses PayPal which is a bonus”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,176 reviews