Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,101 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and happy to order again”

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“Excellent service and dispatched promptly”

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“Very quick response”

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“Saw you on Ebay, best price, good reviews, purchased without a problem, awaiting delivery.”

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“Brilliant very easy to order with lockdown but I found it so easy I will definitely be using black cat medicines in future.”

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“I have used black cat medicines several times for items for my Jack Russell and found them to be efficient and good quality products”

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“Amazing service!!!”

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“Great value and super speedy delivery”

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“Very easy, all information given in description”

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“The website was extremely easy to use, and I found the cat toothpaste I was looking for straightaway. It was easy to pay, using Amazon Pay, and the toothpaste arrived within a couple of days - much faster than I was expecting! The price was also a few pounds cheaper than I have found elsewhere. Very pleased with this purchase and Black Cat Medicines in general, and I will definitely be using them in future!”

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“Just to let you know I received my order today. Thank you for dealing with my first order, made in error, so swiftly”

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“Simple easy to use to order.”

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“Ordered item on Weds pm received parcel following day before noon excellent service and cheapest price online, simple checkout too.”

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“Very easy to order, and very quick delivery especially in these difficult times. Thank you.”

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“Great price, easy site to use”

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“The purchase was easy to make and contact about shipment was really clear and quick. Will definitely use again, knowing the competitively priced products are sold with the backing of a veterinary surgery.”

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“Very quick delivery. Very helpful site and excellent service. Will definitely recommend to anyone”

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“Very easy, purchased via eBay. It's a great product that is easily added to cat food, and it keeps my cats coats shiny and healthy.”

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“Put order in late Sunday evening, received 10am Wednesday. Always a prompt service but especially good considering we’re on lockdown. Have used this service for 3 + years for value & service:- Number 1 👍🇬🇧”

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“Very reliable service and lets you know when your product is ready to be sent out”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,101 reviews