Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,213 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service...received my purchase very quickly. Clear instructions on your website...fingers crossed it seems to be working as used the product yesterday. My black cat says thank you ☺”

Helpful Report

“Effective product easy to order”

Helpful Report

“The prices are very competitive. Thank you for your quick service.”

Helpful Report

“Excellent service again and again. Can't ask for more. Thank you”

Helpful Report

“very happy with service”

Helpful Report

“Excellent service with speedy delivery. No complaints from me. Thank you.”

Helpful Report

“good price for the premium product. will definately use in future if they keep prices down.”

Helpful Report

“The purchase was quite easy and the product was very thorough about how to use the product and what the product does.”

Helpful Report

“Brilliant website!!! easy to find what i wanted, excellent service, i got the confirmation e'mail through in a matter of minutes and further notification that my purchase is already on its way!!!! definetely be back for more Thank you”

Helpful Report

“Very easy to order and excellent price and despatched the following day. Price included postage too.”

Helpful Report

“Was very easy to order very good comunication fast delivery”

Helpful Report

“Communication is great, placed orders before & quick delivery. Products are excellent quality”

Helpful Report

“It was very easy to find what you wanted and a very quick and efficient service I would definitely recommend them and I will be buying from them again”

Helpful Report

“Super fast delivery! Will certainly be buying from this company again.”

Helpful Report

“Good website with easy to find links for each category, lots of information, free shipping too so very pleased with this site”

Helpful Report

“Very quick, easy and fast delivery”

Helpful Report

“Quick delivery thank you”

Helpful Report

“Easy to order and fast delivery. Have used this seller many times 5* service.”

Helpful Report

“I've ordered yesterday so still waiting on my parcel. Easy and simple, lots of products to chose from”

Helpful Report

“very fast delivery”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,213 reviews