Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,997 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received it yet. Please send it to me.”

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“Nice and easy transaction.”

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“Easy straightforward to purchase.”

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“Easy to use site, quick delivery, well packed item and exactly as described. Will use again. 5 star service.”

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“I used Black Cat for the first time, as I only wanted a small quantity and they offered free P&P regardless of the value of the order (unlike most other sites). I had an inexplicable problem on the payment page, but telephoned Black Cat who were helpful and friendly. They sorted out the issue and e-mailed me with the outcome, as promised. My order arrived the next day - much sooner than anticipated. Overall, a thumbs-up and I won't hesitate to use them again.”

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“Very quick & smooth looking forward to item arriving. Thank you”

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“Nice straightforward purchase. Googled the needed product and this was the cheapest on offer. Easy to order - simple process. Kept fully updated via email from process of order, to receipt. Thank You!”

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“Brilliant service, friendly and professional, they cannot be faulted. Items are always posted promptly, and they always make sure to keep me informed about the status of my order, great seller!”

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“Great service and very quick and easy. Will definitely order from them again”

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“It was amazing”

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“As always everything was processed in a very timely manner!”

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“This was very good for my cat really calmed him down . Bought another one .”

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“Very easy to order .Received very quickly.Very reliable Thank you”

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“Great price and quick delivery”

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“Very straightforward and helpful website, payed with PayPal, quick and simple... I have used Black Cat for years, I have four cats and buying from them has stopped me being ripped off by Vets or High Street chemists as they offer a much fairer price.”

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“Cant fault service and the item i bought. thanks fred”

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“2nd purchase on the site. Easy to navigate and find products, and super fast delivery! Perfect ⭐️⭐️⭐️⭐️”

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“VERY EASY TO PURCHASE”

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“First time using this site but found it really easy. Was notified of receipt of order and it arrived the next day, very impressed would certainly use again first rate.”

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“Easy online purchase and no delivery fee”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,997 reviews